Purpose of the Job

The Vice President, Financial Fraud Investigation responsible for the architecture and vision of Truliant’s enterprise fraud loss mitigation strategy. In addition to having a strong understanding of fraud risks and mitigation techniques in today’s environment, the VP of Financial Fraud Investigation should have a passion for identifying and addressing the needs of Truliant’s members through the design and delivery of effective fraud mitigation solutions that promote growth and enhance the member experience. The Vice President of Financial Fraud Investigation collaborates with the Compliance and BSA Officer to ensure the development of policies and procedures regarding products and services to ensure continuous compliance with all applicable federal & state laws and regulations.

Essential Functions and Responsibilities

• Serves as member of the Senior Management Team (SMT) to direct the overall fraud and loss mitigation strategy of the Credit Union through active participation with Senior Management, Board of Directors, external service organizations and vendors.
• Provides vision, leadership and direction in the planning and implementation of fraud detection, prevention, and loss mitigation across multiple channels including, but not limited to, checks, new accounts, debit card, ACH, Wires, Mobile Banking, Online Banking, ATM, and lending.
• Oversees the development and implementation of enterprise wide policies and procedures to detect and prevent fraud activities.
• Establishes strategic direction and evaluates the activities of the Member Dispute Resolution area to ensure the achievement of meeting Regulation E (1005 -Electronic Funds Transfer ) requirements
• In conjunction with the Compliance & BSA Officer, collaborates with Credit Union Management to develop and maintain policies and procedures regarding products and services to ensure continuous compliance with all applicable federal & state laws and regulations.
• Under the supervision of the Chief Operations Officer, responds to and researches fraud-related incidents and manages the investigation process, including communicating with credit union staff and members as needed.
• Under the supervision of the Chief Operations Officer, will develop a Fraud Risk Oversight Committee charter. The committee would include key representatives from all avenues of electronic payments, information technology, information security, security, BSA, compliance, and executive management representation
• Working with the Compliance & BSA Officer ensures requirements of the Credit Union’s Bank Secrecy Act are met, including annual risk assessments, regulatory updates, reviewing/filing CTRs and SARs etc.
• Maintains relationship with regulators and external auditors. Assists in the preparation for the year-end NCUA annual examination, including providing data for all BSA/AML regulatory exams and audits. Tracks and remediates exam and audit findings for BSA-related items.
• Working with the Compliance & BSA Officer oversees the creation, development, and facilitation of BSA/AML and Fraud Loss Prevention training initiatives for both members and employees.
• Working with the Compliance & BSA Officer oversees the creation and management of internal reports surrounding wires, business loans, SAR filings etc. Oversees completion of additional BSA-related reports/documentation.
• Actively promotes the mission of the Credit Union within the organization and throughout the communities served by the Credit Union.

Other Duties and Responsibilities

• Assists with other duties and projects as assigned.

Knowledge, Skills, and Abilities

• Must have specialized knowledge of financial crime related activities, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), OFAC (Office of Foreign Assets Control), sanctions, fraud, card services and specialty accounts programs
• Must have sound understanding of accounting procedures and concepts, including investments and functional cost theory
• Must have excellent communication skills in English, both verbal and written
• Must have advanced skills in MS Excel, including macros
• Must have advanced database skills, including Access and SQL
• Must have sound understanding of Financial Information & Treasury Systems
• Strong analytical skills required
• Must have a working understanding of the NACHA Rules and Regulations as required by the Federal Reserve Bank
• Strong project management skills required
• Strong managerial and administrative skills required
• Must have ability to make decisions and work independently
• Must be able to motivate employees and build effective teams
• Must be able to evaluate systems and procedures, implementing efficiency enhancements
• Must have ability to understand all business processes within the credit union
• Must be detail oriented and well organized
• Must be flexible and able to shift resources and priorities as required
• Must have ability to generate and analyze research data including a working knowledge of appropriate financial analysis techniques
• Must be able to work in a general office environment
• Should possess a strong commitment to providing excellent service to Truliant’s members

Physical Requirements

• Occasional standing, walking, bending, and stooping required
• Must be able to sit at a desk for long periods of time and use a computer
• Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds

Education and Background

• A Bachelor’s Degree in Accounting or equivalent work related experience required; MBA, CPA, or CMA preferred
• Minimum of 7 years management experience, 3 years of which in a senior management role
• Must have a minimum of 7-10 years’ experience in financial reporting, analysis, risk management, budgeting, and functional cost, preferably in financial services
• Previous exposure to non-accounting functions, financial products and services and their relationships to accounting required
• Experience required leading a team through the planning and execution of key finance projects with minimal guidance
• A working knowledge of the fundamentals of the financial industry required