Facilitates unit operation through activities as a Unit receptionist to patients, visitors, physicians, and other personnel.

• Facilitates delivery of patient care by responding to patient requests via nurse call system or directly with patient or family.
• Maintains appropriate communication with Business Office, Plant Operations, and Unit Charge Nurse regarding admissions, transfers, and discharges.
• Maintains current and projected census on the unit in collaboration with the Nurse Manager/Registered Nurse to facilitate admission and discharge procedures.
• Maintains appropriate stock levels of office supplies used on the nursing unit.
• Maintains a neat, organized work area within the nursing unit.
• Utilizes computer appropriately to accomplish unit activities as applicable.
• Assembles patient chart on admission with appropriate imprinting of all chart forms.
• Labels admitting data to appropriate forms.
• Maintains adequate stationery on all charts as needed.
• Posts diagnostic study reports on medical records after reports have been evaluated by Registered Nurse.
• Assembles medical record in appropriate order for Medical Record Department when patient is discharged.
• Utilizes communication systems effectively.
• Participates in relevant in-service programs and other self-directed learning activities, which promote growth in position responsibilities.
• Actively participates in Unit performance improvement activities.
• Consistently provides outstanding services to all patients, physicians, fellow employees, and guests as appropriate to position.
• Consistently responds to requests in a timely manner.
• Consistently demonstrates behavior, which reflects that working as a team is more important than self-interest.
• Consistently maintains professional level of conduct.
• Facilitates communication with patients, physicians, guests, and co-workers as appropriate to position.
• Consistently demonstrates courteous and positive behaviors, i.e., smile, pleasant tone, good eye contact.
• Protects confidentiality of patients/co-workers, respecting their dignity, privacy, and differences. Adheres to HIPAA protocols.
• Shows respect for hospital property and the property of others.
• Provides continual observation to one or two patients as needed.
• Other duties as assigned.