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Job Goal:

The goal of this position is to Screen applicants for program eligibility and provide nutrition education to WIC participants.

Duties include but not limited to:

• Certifier Responsibilities
  • Explain purpose of the WIC program to new participants and explain eligibility criteria for participation in the WIC program
  • Accurately assess potential participants by taking biochemical and anthropometric measurements and recording the measurements in TWIST.
  • Review and complete all diet questions in TWIST to assess adequacy/inadequacy of participants nutrient intake and general pattern
  • Review and complete all health questions in TWIST and ensure documentation of all participant health issues/needs/concerns within the TWIST data system.
  • Determine program eligibility/ineligibility status of applicants through biochemical and anthropometric measurements and health and diet screening
  • Inform participants of nutrition risk criteria that qualify them for participation in WIC and assure that a connection is made between the participants program eligibility and desired health outcome.
  • Assess, review and offer information to participants based on identified nutrition and health concerns/issues.
  • Work with participants to help them set their own goal for change using Motivational Interviewing technique
  • Record and/or update participant identified goals in TWIST.
  • Make referrals to health and social service agencies as appropriate
  • Ensure participant receives verbal and written notification when unable to identify nutrition risk factors that qualify participant for WIC services
  • Select appropriate food package to meet participants identified needs and schedules follow-up appointments per scheduling policy
  • Refers high risk clients to R.D. for chart review, follow up, and/or for appointment
  • Ensure high risk referral criteria is maintained and high risk care plan is followed as developed by R.D.
  • Ensure adult and infant scales are functioning properly.
  • Ensure quality assurance checks are performed for Hemocue machine
  • Assist with inventory of nutrition education materials and medical supplies two times per year
  • Provide group nutrition education classes as assigned
  • Promote breast feeding at every opportunity. Counsel for breast feeding concerns and complete breast feeding tracking in TWIST system
  • Assess participants for breast pump needs. Assure education is provided regarding pumping technique, breast milk storage and information on how child care provider can support breast feeding. Ensure participant signs a Breast Pump Release form when issues breast pump equipment.
  • Demonstrate use of Oregon WIC Program Policy and Procedures manual for program guidance
  • Be familiar with TWIST intake procedures and provides back-up in clerks absence
• Clerical Duties and Certification Screening of Program Applicants for Income, Identity, Residency
  • Fulfill receptionist duties as needed:
    • Answer and refer all incoming calls to appropriate person
    • Greet all participants in a congenial, respectful, and professional manner
  • When appropriate, maintain a prioritized waiting list
  • Maintain clinic scheduling per scheduling policy
  • Be familiar with use of the Oregon WIC Program Policy and Procedure Manual
  • Complete prescreening when applicants inquire about eligibility for participation
  • Schedule certification screening and high risk appointments within the recommended timeline
  • Notify potential participants of the need to provide proof of Income, Identity, and Residency at their screening appointment
  • Ensure documentation of Income, Identity, and Residency is entered into the participant record
  • Ensure participant understands their rights and responsibilities prior to signing the Participant Signature form
  • Offer opportunity to register to vote to adult participants at each certification, recertification, and when an address changes occurs
  • Ensure voter registration section is completed on the Participant Signature form
  • Process completed Voter Registration Forms
  • Schedule participants for individual and group nutrition education contacts per scheduling policy
  • Provide verbal and written notification of ineligibility and/or termination of program benefits
  • Issue food instruments according to WIC package assigned by certifier or Registered Dietitian. Ensure that participant signs manual food instrument register
  • Explain redemption of food instruments, appointment scheduling needs, and proxy pickup of food instruments
  • Complete food instrument mailing per policy and procedure
  • Call participants no less than 2 business days before an appointment to provide reminder of appointments and classes
• Records and Reporting System
  • Maintains participants records by insuring that appropriate forms are in order and signatures are completed
  • Updates participant records with regard to address, income, migrant status, name change, transfers and terminations
  • Is familiar with WIC forms necessary when TWIST system is not accessible: Cert Data Entry Document, Health Questionnaires for infants, children and women, Growth Grids, Prenatal Weight Gain Tracking, Diet Questionnaires, and Diet Recall.
  • Responsible for confidentiality and security of all records and food instruments.
  • Requests records for transfer participants
  • Completes requisitions for supplies and submits to Oregon State Health Division and agency
  • Assists with inventory of nutrition education materials, medical supplies and breast pumps on site
• Assist WIC Operations Manager as needed in periodic updates of WIC clinic policies and procedures
• Participate in annual nutrition education plan review
• Refers high risk clients for R.D. for chart review, follow up, and/or for appointment
• Attends WIC inservice meetings
• Maintain a clean and safe clinic environment per cleaning guidelines. Notify supervisor of safety concerns identified or broken equipment
• Community outreach
  • Conduct 2 hours/week of community outreach to ensure maximum client participation
  • Build and maintain relationships with collaborative community partners

Mandatory Vaccination:

• To protect the health and safety of our employees and families, and pursuant to the Governor's Order, all employees are required to be fully vaccinated against COVID-19 as a condition of employment. If you are unable to comply with this policy due to pregnancy, disability, or because of a sincerely held religious belief, we will ask for written verification.

Qualifications:

• 2 years in college or technical training in Foods and Nutrition or employment in a health related field
• Basic knowledge in computer data entry and/or word processing
• Experience working in professional office environment with ability to communicate one-to-one, on telephone, and in group setting.
• WIC experience (preferred)
• Current enrollment in the Child Care Divisions Central Background Registry
• Current physical examination, drug screen, and TB screen documentation upon hire
• Adequate means of transportation
• Desire to work with low-income children and their families

General Staff Responsibilities:

• Participate in staff meetings, conferences, training sessions and workshops as assigned
• Demonstrate familiarity with employment policies, performance standards, work plan and objectives of Agency
• Maintain congenial and respectful relations with staff, children, families and community
• Keep current and accurate records and file reports on time
• Maintain confidentiality in regards to staff and family information
• Maintain objectives and professional standards
• Improve self-skills and education
• Fulfill role as mandated reporter as stated in Child Abuse and Neglect Policy
• Be present at work in order to provide consistency of services
• Be a contributory team member in a positive/productive manner
• Demonstrate commitment to mission, values, and policies in the performance of daily duties
• And or any other duties deemed necessary by your supervisor
• Apply safe practices in the performance of duties
  • Reporting of unsafe or hazardous working conditions and/or any injury immediately
  • Complying with Agency safety standards
  • Participate in emergency drills
  • Promote a culture of safe environments in the workplace

Other Requirements:

• Communicate effectively with staff, families, children, and the public using the telephone and in face-to-face, one-to-one, and in group settings
• Comprehend, analyze, and make inferences and references from written material
• Fluent in English both verbally and written
• Produce written documentation with clearly organized thoughts using proper sentence construction, punctuation and grammar
• Work with children requiring the ability to walk or run quickly, kneel or sit on floor, bend, and lift, walk over rough or uneven ground, exposure to weather etc.
• Lift and move heavy and/or bulky objects or children weighing up to 50 lbs.
• Maintain the safety of the environment and children through visual, auditory and smelling senses
• Make precise arm-hand positioning movements and maintain static arm-hand positions
• Sort/alphabetize documents, records, and/or files
• Ability to do tasks involving repetitive arm and hand movements, such as heavy word processing/keyboarding, using various office tools to collate, punch, cut, or stamp paper and other repetitive or high-volume tasks such as bulk mailings, filing projects, etc.
• Perform detailed and repetitive work such as data entry, completion of forms, and verification of computer reports
• Ability to drive a private or Agency vehicle; must possess a valid driver's license and personal automobile or provide a plan that will allow fulfillment of position requirements

Umatilla-Morrow Head Start, Inc. Is an Equal Opportunity Employer