Job description

Working closely with the Manager IT Infrastructure, Windows, your primary responsibility is to provide first-class customer service and a high standard expertise. The Windows Engineer will be part of the Global Windows team serving as an engineer for infrastructure and business based projects as well having the opportunity to mentor junior admins. This role requires a strong technical skill set, solid interpersonal and communication skills, high expert-level of troubleshooting along with a willingness and ability to "make things quickly to get the job done locally and remotely.” The successful Windows Engineer will have the opportunity to work in a global, multi-site environment, communicating with all levels of management.

RESPONSIBILITIES

Responsible for company’s internal and external infrastructure architecture, the ideal candidate would have experience in the following areas:

• Respond to incidents. Actively troubleshoot the problem, execute problem resolution, and document root cause analysis to reduce future incidents
• Provide subject matter expertise supporting multiple Microsoft product stacks.
• Develop and maintain documentation including server build docs, configuration standards, infrastructure architecture
• Evaluate and identify new technologies for implementation
• Participates in on-call rotation for after-hours emergency support and maintenance of a 24x7 Production Environment
• Collaborating with infrastructure groups and business end users to ensure effective and accurate implementation of infrastructure standards.
• Automating and documenting manual processes.
• Assist with infrastructure datacenter duties

EDUCATION AND EXPERIENCE

The successful candidate is by nature proactive and motivated, takes ownership, and follows-up with minimal direction, and has a passion to provide excellent service. You’ll have a friendly, team-player personality and equally comfortable interacting with end users at all levels within the organization.

• Strong knowledge of Azure Cloud, O365
• Experience in AWS Cloud a plus
• Experience in Dynamics 365 a plus
• Support Windows Server 2016 and above, Active Directory, IIS
• Create and update PowerShell scripts to aid in automation
• Research, diagnose, troubleshoot production incidents
• Knowledge of Microsoft products and Active Directory design and support
• Strong knowledge of networking and operating systems preferred.
• Excellent problem-solving, analytical, and critical thinking skills required.
• Strong presentation, verbal and written communication skills required.
• Azure certifications highly desired.

Life at Dynata:

Dynata offers a unique, vibrant and international atmosphere with an unrivalled emphasis on collaborating and having fun as one global team. Our continued growth means you can be sure that the business will offer you a wealth of exciting opportunities.

BENEFITS:

• Hybrid
• Medical benefits, 401K matching
• Generous paid time off
• Learning Management System available through the Intranet providing free access to nearly 500 online training modules and personal development programs
• Dynata offers their new colleague the opportunity to work in an open and global culture, where they welcome feedback and ideas from their colleagues. You will be working in a challenging and inspiring environment with talented colleagues from all over the world. We have great development opportunities for people who are driven to get results and are not afraid of responsibility.

Dynata is one of the world’s leading single providers of first-party data contributed by people who opt-in to member-based panels that the company manages and maintains. With a reach that encompasses 60+ million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around this core asset to bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the Americas, Europe, and Asia-Pacific.

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity

Job Type: Full-time

Salary: $80,000.00 - $87,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• On call

Work Location: Hybrid remote in Plano, TX 75024

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