$16.00/hr. Reserve: a position working about 20 hours per week (between 40-999 hours per year).

The Winery Retail Stockroom Worker I is responsible for inventory and merchandising for the Winery including, but not limited to: stockroom inventory and floor/shelf displays, bin maintenance, liaising with the retail central warehouse and visual merchandising staff to ensure product is available; and working with the retail inventory control team to anticipate and forecast stock/inventory needs. The incumbent will also provide general support to the Retail team and Winery staff, and will help out with special projects, events, and activities as required.

Schedule will 3-4 days per week. Varied shifts, weekend availability required.

Qualifications:

1. Previous retail, inventory and/or customer service experience strongly preferred.
The ideal candidate will have had at least (6) months of prior retail inventory or guest service experience in an upscale/luxury setting.
2. Exceptional guest relation and verbal and written communication skills.
3. Basic math skills and the ability to operate inventory management systems and point of sale (POS) systems. Previous experience with inventory control procedures, loss/shrinkage practices, and/or merchandising delivery protocols preferred.
4. Demonstrated commitment to providing world class guest service.
5. Ability to work effectively in a fast-paced, guest service environment as part of a team.
6. Ability to anticipate guest needs, be proactive, and take initiative where appropriate.
7. Ability to exercise good judgment and multi-task. Should be comfortable with creative problem solving.
8. Forklift certification, or ability to obtain forklift certification within first year, required. Annual recertification required.
9. Applicants must be at least 18 years of age.

Physical Requirements:

1. Ability to lift, carry, push/pull between 50-100 lbs. daily
2. Standing, stooping, bending, kneeling, reaching overhead and down below for long periods of time
3. Ability to work in a fast paced environment.
4. Agility, stamina, accurate vision and hearing
5. Ability to climb stair and ladders as needed.

Essential Job Duties

1. Stocks items throughout the day to ensure that the sales floor is adequately stocked, utilizing pull sheets from prior days sales.
2. Tracks inventory and displays throughout the day to determine restocking needs.
3. Ensures items are properly displayed and maintains original intent and look of all displays.
4. Processes and distributes wine and merchandise deliveries from the Retail Central Warehouse & Wine Production.
5. Promptly answers radio calls throughout the day from the sales floor.
6. Exhibits proper phone/radio etiquette as outlined in the retail orientation guidelines.
7. Provides an exceptional guest service experience for each guest.
8. Offers assistance as needed to guests with locating merchandise.
9. Offers assistance to guests as needed with transportation and loading of large items to their vehicle.
10. Executes stockroom bin maintenance following the guidance of the Stockroom Supervisor.
11. Maintains a daily schedule of cleaning and organizing the stockroom to maintain neatness in the area.
12. Maintains and prepares food & drink samples for the Winery and other Retail Outlets.
13. Operates POS and assists Winery Retail Assistants with bagging & wrapping when additional guest service is required at registers.
14. Maintains adequate wine stock levels on the Retail Floor through restocking shelves and replenishing cases.
15. Maintains a positive, cooperative and professional attitude at all times.

Additional Responsibilities:

1. Assist with daily opening and closing responsibilities as needed.
2. Operate forklift to transport pallets of wine as needed.
3. Offer any other support and assistance as determined by the Manager or Supervisor.