Job Description

IowaWORKS is looking for a new member to join its leadership team for the Mason City American Job Center! As a Workforce Manager, you’ll motivate, guide, mentor and develop staff working in our centers to provide high level services for our customers. In this position, you will be leading a team of workforce professionals to provide job seekers the necessary skills to reach their goals and employers with a pipeline of talent.

Job duties include but are not limited to:

• 
  Oversees IowaWORKS programs and policies in the Mason City location – under the integrated service delivery system, as they apply to the design and operations of the One-Stop Centers.
• Establishes good working relationships and serves as liaison with other community agencies, training providers and business associations to ensure effectiveness of the service delivery system.
• Facilitates understanding of the vision for the IowaWORKS system and create strategic implementation plan for IowaWORKS services. Creates work processes for the delivery of integrated services within local areas.
• Supervises and evaluates the work of a staff. Recommends personnel actions related to selection, disciplinary procedures, performance, leaves of absence, grievances, work schedules and assignments, and administers personnel and related policies and procedures. Acts as a key step in all hiring decisions for assigned staff.
• Develops a thorough knowledge and understanding of all IowaWORKS program laws, regulations and policies to ensure proper implementation within the workforce delivery system.
• Maintains regular and frequent contact with Local Workforce Development Boards to provide updates and data on the progress of implementation of the integrated system and get necessary feedback for system and service development.

What You Bring to Us:

• A cooperative, supportive, team focused leadership mentality.
• Excellent verbal and written communication.
• Experience in providing exceptional customer service skills.
• Ability to work independently and as part of a team.
• The ability to prioritize workloads appropriately.
• Experience with adhering to policies and procedures.

What we offer you:

• Collaborative, positive work environment
• Excellent affordable benefit packages
• IPERS Retirement Package
• Paid holidays plus vacation and sick time
• Employee discounts from a variety of vendors
• Work life balance

Submission of your uploaded resume and cover letter to accompany the application is highly encouraged.

No applicant for employment with the Iowa Department of Workforce Development can have a current, ongoing overpayment balance with Iowa Workforce Development without a payment plan in place. Select positions will be subject to a criminal background check.

Minimum Qualification Requirements

Graduation from an accredited four year college or university and the equivalent of four years of full-time professional level experience in program administration, development, management or operations;

an equivalent combination of education and experience substituting the equivalent of one year full-time required work experience for one year (thirty semester or equivalent hours) of the required undergraduate course work to a maximum substitution of four years; graduation from an accredited four-year college or university with a major emphasis in Business or Public Administration and three years of the qualifying experience; substitution of a Master's degree in Public or Business Administration for one year of the above experience; employees with current continuous experience in the state executive branch that includes the equivalent of one year of full-time work as an Executive Officer 1 or two years of full-time work as a Workforce Advisor.

For additional information, please click on this link to view the job description. (Download PDF reader)

Additional Qualification Requirements

Travel may be required for positions in this class. Employees must arrange transportation to and from assigned work areas.

Join Us!
Whether it's caring for those in need, making highways safer, or improving agriculture production, the work that we do matters to the people of Iowa.

We take our responsibilities and the public trust very seriously. We are committed to delivering the services that matter most to the people of Iowa. If you have the skills, the commitment and the desire to make a difference, then we invite you to explore the career opportunities available with the State of Iowa.

Career Choices
State government is one of the largest employers in Iowa, and also one of the most diverse. From state trooper to nurse to engineer, the state offers a wide variety of career opportunities.