Job description
Passionate people create exceptional things
Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.
We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.
Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?
Join us on our journey for a better tomorrow.
The Role:
As the Zone Competency Manager, you will drive the growth and transformation of GI customers by maximizing the core solution competency of both the sales force, and end user customers. Your energy will be focused in two core areas:
Plan and execute initiatives to maximize the core solution competency of both our internal and distributor partner sales forces. Continually measure the progress of this mission, by pursuing certification of the entire Zone sales force in core solution categories.
Execute customer facing educational activities to achieve zone critical results:
Educate customers on the principal challenges and mechanisms of assembly in the pursuit of Industry 4.0 objectives
Ensure successful customer adoption of our solutions
Increase customer preference for Atlas Copco solutions
Nurture the growth of transformation potential among key target accounts
The Zone for this position is MA, NH, VT, RI, NY, PA, OH, DE, IA, NJ, and ME
The Zone Competency Manager will be responsible for building a plan based on this strategy with specific actions that, when executed, will achieve the goals set forth in your strategy. You will be responsible to work with different functional areas of our organization, including the zone internal sales team, distributor partner organizations, product marketing teams, and General Industry competency manager (among others), to complete these actions as needed. You will be a direct report to the General Industry Zone Manager. This is a variable compensation role, with high-reward for high-performance!
A. Maximize the solution competency of both our internal and distributor partner sales teams (zone sales force):
Personally achieve an “8 out of 10” competency on core Atlas Copco Tools & Assembly (ACTA) solutions and concepts:Fastening Theory, QA Best Practices, Plant Floor Error Proofing
Networking and Communications for Manufacturing
Electric Assembly Tools (Power Focus Ecosystem)
Fixtured Tools
Micro Torque
Quality Assurance 4.0
Integrated Software Solutions (ToolsNet 8, ToolsTalk 2, Error Proofing SolutionsS)
The Smart Connected Backpack tool
The Zone Competency Manager will measure, and document the competency, status of internal and external sales force on core ACTA solutions in partnership with the Regional Sales Managers within the zone. Report on competency status to the Zone Manager and General Industry Competence Manager.
Plan, execute, and evaluate strategies to increase core competency in the zone sales force. Ensure continual endorsement of this plan by Regional Sales Manager and Distributor Sales Managers.Work with the zone sales force in a “hands-on, teach to fish” fashion, to support execution of high-impact customer facing transformation presentations and demonstrations on core solutions. Attend customer facing demonstrations and line trials with the zone sales force when possible.
Analyze the quality and breadth of content available to support the development of zone core competency on ACTA solutions. Inform the General Industry Competency Manager when additional or improved resources are needed to facilitate successful execution of your strategies. Provide creative feedback to both the GI Comp. Manager and Product Marketing teams on the effectiveness of existing competency resources. Suggest new, creative ideas to support competence, in support of facilitating the GI Global Strategy
The Zone Competency Manager will certify, and audit, the competency of the zone sales force on core competency, in accordance with the General Industry competence strategy.
Serve as an ad-hoc consultant to the zone sales force on core solution configuration, in concert with the product marketing teams.
Be flexible, and willing to adapt to evolving value-add responsibilities within the Zone, as approved by the Zone Manager.
Key performance indicators for this area:
Competency certification progress of the zone sales force on all ACTA solutions.
Year-over-year growth and growth against target of zone “orders received.”
B. Grow customer competency on Atlas Copco solutions:
Drive enhanced transformation potential among key strategic partners by supporting customer competence on core solutions and best practices- engage and consult the customer in the pursuit of achieving the Smart Integrated Assembly vision.
Provide “best-in-class” educational experiences on core solutions and concepts to strategic partners. These activities will be coordinated in tandem with the Regional Sales Managers, with approval of the Zone Manager.
Gather, cultivate, and improve curriculum to support the activities listed above.
Uphold and support our General Industry Strategies during interaction with customers and our zone sales force.
Leverage “active listening” and “challenger-seller” skills to flow account intelligence to the zone sales force.
Maintain an appropriate balance of customer facing support activity, by skillfully pivoting to Zone Sales / ACTA Service support, as necessary, to achieve customer satisfaction and enhance the position of our Atlas Copco offering.
Engage in remote execution of all of the above, when appropriate, in order to maximize agility in the current industrial business climate.
What we expect of you:
Willingness to embrace 40-60% business travel within the territory; occasional outside of the territory. Work from a home-office setting will comprise the remaining portion of business time
Bachelor’s degree preferred or equivalent experience
Competitive and driven to win new business while attending to existing business
Ability to apply our industrial technical solutions to the needs of our customers
Strategic and sophisticated approach when solving complex manufacturing problems
Willingness to embrace and execute our General Industry Strategies, such as Strategic Partnership Selling, Distributor Alignment, Practical Leadership, Coaching for Sales Success, and more
Develop and implement creative, innovative approaches to your territory
Understanding of where to find resources and how to appropriately apply resources to find customer-centric solutions
Embrace and overcome challenges
Persistent, not readily relinquishing a course of action
Soft skills, including but not limited to public speaking, active listening, relationship building, and negotiation
Ambitious goals for professional development, willingness to learn new skills and master new abilities
What you can expect from us:
A collaborative, team-focused atmosphere
Ample opportunities for professional development
Immense library of resources available to assist in the understanding of our products and services portfolio
Endless amounts of opportunity for internal mobility as part of the Atlas Copco Group
New challenges and opportunities to learn every day
Comprehensive onboarding and training program
Competitive, performance-based compensation plan
Excellent benefits package including 401(k) match, paid travel expenses, and vehicle allowance
Opportunity to develop and enhance sales and management skills, in preparation for future opportunity within the Group
A rewarding, forward-thinking company culture with excellent company benefits – Check for yourself! We’re ready for you, what are you waiting for?
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
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