Zuora Administrator

Full Time
Seattle, WA 98104
Posted
Job description

Job Title: Zuora Administrator
Contract Opportunity: 12-months
Location: Remote

Our leading global SaaS client has a great opportunity.
Position Summary:
This position would be responsible for Zuora administrative tasks.
Responsibilities:
  • Configure and manage settings for Zuora Billing
  • Provide subject matter expertise on Zuora to the business for various projects
  • Identify, evaluate, and recommend Zuora changes to improve the billing operations process and assurance controls
  • Take ownership of communicating to Zuora support to resolve system problems and user administration as required
  • Take ownership of test environment refresh and re-establish connection with SF and other systems after the refresh.
  • Maintain data integrity within Zuora system, working closely with Data and Dev Teams
  • Provide support for ZOQL queries and zuora api as required.
  • Design and deliver business process automation using Zuora Workflow
  • Understand the data flows between Salesforce/Zuora optimize processes and monitor errors
  • Manage Zuora invoice and email templates
  • Modify and troubleshoot custom reports as required.
  • Create and modify hosted payment pages as required.
  • Manage all backend Zuora tasks and troubleshoot any reported errors
  • Support various initiatives to ensure completeness and accuracy of customer and billing data in Zuora
  • Maintain documentation and training materials
  • Provide adhoc support for billing and collection teams and support during finance month end activities.
  • Provision new users, editing permission and perform quarterly user access reviews.
  • Promote changes from test environment to production.
Required Skills:
  • At least 2 years of experience serving as a Zuora Application Administrator as well as with responsibility for configuration, customization, and management of the technical implementation
If this sounds like a fit for you, apply today!

Equal Employment Opportunity
MATRIX is committed to providing a work environment that values diversity, equity, inclusion and respect. We do not discriminate based upon race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status (including registered domestic partnership status), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), age (40 and over), sexual orientation, military and veteran status and/or any other characteristic protected by federal, state or local law.
MATRIX is committed to providing access and reasonable accommodations for qualified individuals with disabilities. Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options. Please see MatrixRes.com/Benefits for more information.
For direct hire placement with our clients, benefits will be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.

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