Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Pay Range

$22-24/hr. Negotiable

Position Summary

The Skid Row Outreach and Engagement Associate will support the Skid Row Program Manager in the implementation of direct client outreach and case management working closely with other government and non-government agencies and service providers in Skid Row.

Essential Functions

Minimum Qualifications

• Bachelor in Social Work preferred or related field and minimum of 6 months experience working with individuals experiencing homelessness OR 2 years direct related experience working with individuals experiencing homelessness .
• Must possess a valid Class C CA Driver’s license, and a good driving record.

Skills, Knowledge & Abilities

• Experience working with HMIS, Turbostats and CHAMP systems preferred.
• Strong proficiency with Microsoft Office applications, specifically Word, Outlook, and Excel required.
• Best Practice Models including Housing First, Motivational Interviewing, Harm Reduction, Trauma Informed Care.
• Self-starter who can stay on task and take initiative.
• Ability to build and nurture relationships with clients and community partners, volunteers, and staff.
• Culturally competent and able to work with a diverse population of races, ethnicities, sexual orientations, and gender identities.
• Excellent verbal, written and interpersonal communication skills.
• Ability to de-escalate a potentially violent situation by using purposeful actions, verbal communications, and calm body language.
• Ability to work with an interdisciplinary team, individuals, and organizations of diverse backgrounds and missions.
• If in recovery, at least three years of being clean and sober to the present with evidence of working a program of personal recovery.

PHYSICAL REQUIREMENTS: Must be in good physical and mental health, capable of meeting the demand of the position. Must be able to sit, walk, stand, bend, swat, climb, kneel, and twist on an intermittent or sometimes continuous basis. Must be able to grasp, push, pull objects such as files, file cabinet drawers, cases of water, and reach overhead. Must be able to lift up to 45 lbs. The Skid Row Outreach team makes weekly trips to the Bell Shelter warehouse, to load supplies and the Outreach Associate will be expected to assist or take the lead as needed. This position must be able to load and unload giveaway items between vehicles and outreach locations and our office storage.

Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must have the ability to operate a telephone, a desktop or laptop computer, as well as the ability to access the produce information from a computer, and to understand written information.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modifications or adjustment to the job or work environment to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

WORKING CONDITIONS: Ability to work outside in various weather and terrain conditions. It is important for the Outreach Associate to be highly motivated, and a self-starter as most work will be done in the community, with moderate desk work. Attendance in trainings and meetings is required.

MISCELLANEOUS: The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. This document does not create an employment contract, implied or otherwise, other than “at will” employment relationship.