Department: Security

Position Type: Full Time

Hourly or Salary: Hourly

Hourly Rate: $20.00

Overview

The Control Room Operator performs varied duties that provide protection and safety of all persons, assets, and property of the Indianapolis Museum of Art.

Primary Responsibilities

The following responsibilities describe the general nature of work for employees in this position, but this is not intended as an exclusive or all-inclusive inventory.

• Monitor and interact with Control Room equipment. Maintain knowledge of equipment usage and ability to problem solve difficulties with the equipment
• Have working knowledge of the buildings and grounds to prevent and report detrimental activity and to perform security and safety duties
• Primary communication to all responding outside emergency agencies
• Keep current on policies, procedures, and program changes
• Initiate, prepare, and maintain necessary paperwork and reports in connection with shift activities and duties performed
• Receive and evaluate all requests for security services and dispatch personnel as appropriate.
• Customer Service” is a huge part of your interaction with patrons and staff. Patrons and/or Staff shall receive concise information and professionalism
• Staff in this position may become aware of private, personal and sensitive information that should not and cannot be shared with others, unless cleared through Management
• Support all criminal investigations through preliminary efforts (review footage for investigations)
• Access control and monitoring
• Operate within FCC guidelines and regulations while transmitting on radio

To perform the job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Skills

• LANGUAGE SKILLS
  • Ability to read and comprehend directions, instructions, and memorandums.
  • Ability to communicate effectively verbally
• MATHEMATICAL SKILLS
  • Ability to add, subtracts, multiply, and divide, using whole numbers.
• REASONING ABILITY
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. The ability to deal with problems involving a few concrete variables in standardized situations.

Education and/or Experience

• High school diploma or GED and
• 6-12 months prior field related and/or other job related experience.

Physical Demands of Work Environment

The physical demands and work environment characteristics described here are representative of that that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this hob, the employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/ or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color, vision peripheral vision, depth perception, and the ability to adjust focus.

Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the position. The noise level in the work environment is usually moderate.