Company Summary

Join a team that puts its People First! As a member of First American’s family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for seven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Job Summary

Essential Functions

• In partnership with Account Manager, develops ongoing customer relationships
• Provide full range of services to assigned accounts, including customer service, training and providing solutions to customer problems
• Act as liaison to other internal and external entities
• Provide support to higher level Account Managers
• Create sales opportunities
• Gather data and provide information to answer questions and respond to inquiries

Requirements

• Bachelor’s degree or equivalent combination of education and experience
• At least 0-2 years related experience
• Strong customer service orientation
• Detail oriented
• Excellent verbal communication
• Problem solving skills
• Strong organizational skills
• May require a valid driver’s license

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.