Job description

Accounts Receivable Specialist
About Access Healthcare

Access Healthcare is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Dallas, it is a privately held organization with employees throughout the US, India and Philippines locations.

Our mission is to be the trusted partner to manage revenue cycle services for physicians and health systems, so that providers and patients can focus on what matters most. Our priority is to always do what is best for our employees, clients, patients, and trusted partners. Our core values are the foundation of our culture and the people we aspire to be in serving our clients, working with partners and in collaborating with each other.

Job Description

Access Healthcare is building a new service delivery center in Dallas and is looking for multiple Accounts Receivable Specialists. Healthcare revenue cycle management is a promising field and will give you opportunities to grow your career. This role will manage AR follow up for all payers and will require previous experience in denial management and prior-authorization/referrals.

Responsibilities:

• Perform pre-call analysis and check status by calling the payer
• Maintain documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
• Record after-call actions and perform post call analysis for the claim follow-up
• Assess and resolve inquiries, requests and complaints through calling to ensure that client inquiries are resolved at first point of contact
• Provide accurate product and service information to customers, research available documentation including authorization, nursing notes, medical documentation on client’s systems, interpret explanation of benefits received, etc. prior to making the call
• Perform analysis of accounts receivable data and understand the reasons for underpayment, days in AR, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments

Ideal skills we are seeking:

• Good communication skills and call center experience
• Knowledge of denials management, AR fundamentals and prior-authorization preferred
• Strong attention to detail, demonstrated integrity and professionalism
• Basic working knowledge of computers

Required Qualifications:

• 1-3 years of experience in accounts receivable follow-up/denial management for healthcare customers
• High school diploma or equivalent

Related keywords: registered nurse, healthcare, rn, remote work from home

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Call center

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Healthcare Accounts Receivable: 3 years (Required)
• Medical Billing: 3 years (Required)

Work Location: Remote

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