Job description

**Must have Substance Abuse /Mental Health Experience***

Admissions Representatives are responsible for assisting inquires in the different treatment options available to clients. Admissions Representatives are also responsible for the insurance screening and/or payment for treatment and coordinating travel arrangements for patients.

Essential Job Functions:

• Answers inquiry calls efficiently and courteously.

• Appropriately completes inquiry call forms.

• Coordinates and schedules prospective patient screenings.

• Coordinates and processes all admissions to the facility.

• Responsible for obtaining demographic and financial information during inquiry calls.

• Responsible for mailing program literature when requested.

• Works collaboratively with the Clinical Staff and, providing updated information.

• Ensures the clinical and financial screening criteria have been met prior to admission.

• Obtains necessary consents, identifications and financial documents needed to admit client into the program.

• Maintains client confidentiality laws.

• Ensures a professional atmosphere at all times.

• Adhere to all company policies and safety rules, guidelines & procedures.

Necessary Abilities:

• Operate a fax/copy machine & telephone

• Knowledge of commonly used concepts, practices, and procedures within the field

• Knowledgeable of Clients Rights and treats all clients with dignity and respect in a consistent caring manner Understands the principles of addiction and psychiatric treatment

• Employees may not hold other employment outside of the Treatment Center in any related field without prior written permission of the company.

• Ability to recognize and assist in crisis situations and provide interventions based on training and experience.

Minimum Qualifications:

• Must have excellent communication (both written and oral)

• Must have strong computer skills

• Must be able to pass a background check and drug screen

Equal Opportunity Employer Drug-Free

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Lake Worth Beach, FL 33460: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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