Job description
The award-winning Pacific Bath Company is the exclusive dealer in Oregon, Washington, Nevada, and Arizona for KOHLER's LuxStone Walk-in Showers and Walk-in Tubs.
Why work at Pacific Bath Company:
- Competitive Pay: $19 - $22/hr
- Health, Dental, Vision, Disability, and Voluntary Insurance
- 401K and Group Life Insurance
- Paid Time Off including Holidays
- Advancement Opportunities
Insurance: Medical insurance (PPO plans), vision insurance, dental insurance, voluntary life insurance, and disability insurance (STD, LTD), Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance. Healthcare Flex Spending Account , Dependent Care Flex Spending Account.
Retirement Plans: 401k.
Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas
- Provide exceptional customer service by answering the phone promptly and being ready to answer any queries, resolve any issues, or obtain any necessary information.
- Maintain exceptional working relationships with customers, installers, vendor partners, and other staff.
- Ensure all aspects of each project are running smoothly by creating job folders, communicating with customers, processing sale/contract orders, and uploading all contract documentation daily.
- Assist the Install manager with scheduling installation dates and service requests, ordering all job materials, and pulling building permits.
- 5+ years in an office environment with scheduling and direct customer service experience.
- Strong verbal and written communication and customer service skills with an expertise in problem resolution.
- Exceptional multi-tasking skills with great attention to detail and an ability to prioritize tasks.
- Experience using Outlook and other Microsoft Office programs and the ability to learn other computer programs.
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