FLSA Classification: Salaried, Exempt

The Country Music Hall of Fame® and Museum

The Country Music Hall of Fame® and Museum has an opening for a full-time exempt Administrative Coordinator, Financial Services and Operations reporting to the Senior Vice President of Financial Services and Operations.

Company Overview: Located in the heart of downtown Nashville, the Country Music Hall of Fame® and Museum documents and interprets the history of country music—a musical genre and culture central to the identity of the city, the state, and the nation. Accredited by the American Alliance of Museums, the museum proudly combines subject expertise, ambitious research, and preservation of an unparalleled collection with expressions of creativity in music, art, and history. The museum collects artifacts that illustrate the evolving history and traditions of country music while providing diverse learning opportunities. The core exhibit follows the story of country music from its folk beginnings through its emergence as a commercial art form. Rotating exhibits examine a broad range of topics, from country classics to ultra-contemporary and emerging artists in American Currents. The museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it operates Historic RCA Studio B, where Elvis Presley and many others recorded.

Job Overview: This position will be responsible for supporting the Senior Vice President of Financial Services and Operations in all administrative work, including (but not limited to) scheduling and calendar management, event planning and scheduling for this division, VIP guest services, memo and letter correspondence preparation, filing, answering telephones, compiling and tracking expenses, and office organization. This position also supports other leadership members of this division, including attending meetings, taking notes and tracking status of projects. Such support includes preparation of power point presentations, graphs and word documents as required. This position requires excellent attention to details, organizational skills, discretion, superior communication skills, and the ability to work in a fast-paced environment. Candidates will be subject to a background check.

Specific Job Duties:

• Provide general administrative support
• Draft email / letter correspondence on behalf of the Senior Vice President
• Maintain schedule for the Senior VP and schedule meetings (internal and external)
• Generate reports and support materials as required
• Create agendas, reports, graphs and charts, and other materials for committees and board meetings
• Manage extremely busy calendar events and other organizational activities
• Strong initiative to follow up with various department directors on outstanding items and tasks on behalf of SVP
• Prepare expense reports and purchase orders as needed
• Assist in organizing and implementing special projects and events
• Assist SVP by taking notes in Leadership meetings and following up with Directors in each Department within the Division to ensure “hot list” items move forward in a timely manner
• Proactively follows up on action items to ensure deadlines are met (with SVP and departments as needed)
• Member of the museum’s Employee Experience Committee, planning 10-15 social and professional development events per year for staff
• Leading the planning for our staff milestone anniversary recognition events
• Maintaining the HR and Employee Experience Committee calendar of events
• Manage CMHOF’s “Higher Ground” report, fielding submissions for building fixes and beatification and disseminating work accordingly
• Manage facilities department project calendar
• Monitor Information & Technology billing processes, working closely with the IT and accounting department and monitoring IT billing emails
• Assist with reports for our ongoing sustainability initiative and communicating progress to staff regularly
• Maintain staff phone list and photo book
• Order and maintain office supplies for building
• Act as backup to operations for processing mail and overnight deliveries

Minimum Qualifications:

• College degree (Associates or Bachelors) in a related field
• 2 plus years of administrative experience
• Ability to work quickly and accurately
• Strong skills in communication, organization and attention to detail
• Intermediate to advanced proficiency in all areas of Microsoft Office; including Teams, Word, Power Point, Outlook

Preferred Qualifications:

• Proficient knowledge of Excel
• Experience coordinating internal activities/events/receptions

Essential Competencies (Knowledge, Skills and abilities needed for success in the position):

• Ability to multi task and problem solve
• Office filing and organizational skills
• High level of discretion and detail orientation
• Upbeat and energetic
• Strong interpersonal skills and professional demeanor
• Willingness to follow up and imitative request for items from departments within the division

Notes to Applicant:

• Due to the high volume of applications received for this positions hiring managers may only contact you if they are interested in scheduling an interview. Please refrain from calling to inquire about your status in the search.
• Applications are only accepted online on our career page https://countrymusichalloffame.org/index.php/contentpages/employment
• All applicants must submit a resume, cover letter, and three professional references with their online application to be considered for the role.

The Country Music Hall of Fame and Museum is an equal opportunity employer. We celebrate the varied attributes, characteristics, and perspectives that make each person unique, and we believe that fostering a culture of inclusion is essential to institutional excellence. The museum promotes an environment of respect, communication, and understanding, while actively seeking opportunities to learn about and establish practices that further facilitate equity. The museum does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. The Country Music Hall of Fame and Museum does not tolerate discrimination or harassment based on any of these characteristics.

We are a drug-free workplace and an equal opportunity employer that welcomes all qualified candidates to apply for open positions. The Country Music Hall of Fame and Museum is committed to providing a safe and secure environment for its staff and visitors. All offers of employment are subject to and contingent upon the successful completion of a background check and employment verification, including federally mandated E-verify processes, as required for position.