Job Description

Essential Duties and Responsibilities:

• Greets customers in person or on the telephone; answering or referring inquiries
• Maintains logs on incoming telephone calls, correspondence and action documents, and follows up on work in progress to ensure timely response or action
• Maintains supervisor’s calendar as requested
• Formats and types confidential and general correspondence, reports and statistical data
• Tabulates and prepares reports of financial data and makes travel arrangements
• Operates a personal computer and related equipment to produce correspondence, reports, charts and other materials using numerous management techniques to enter, edit, print and file data
• Maintains leave, payroll, personnel and clerical records and reports
• Maintains customer confidence and protects operations by keeping information confidential
• Maintains office supplies by checking stock to determine inventory levels, anticipating needed supplies, placing and expediting orders
• Keeps equipment operational by following manufacturer’s instructions and procedures
• Secures information by completing database backups
• Provides historical reference by using filing and retrieval systems
• Performs other related duties as assigned

Qualifications:

• High school diploma or equivalent required
• At least two years of office associate experience required
• General knowledge of business office procedures, practices, and equipment required
• Two years of experience with Microsoft Word, Excel, Access and PowerPoint, as well as all aspects of Outlook preferred
• Ability to quickly learn operations of the office and other duties as assigned
• Skilled at mathematical calculations and demonstrates excellence in business English, grammar, spelling, and punctuation
• Excellent communication, organizational, and public relations skills required
• Ability to handle customer inquiries, complaints and/or concerns in an efficient, timely and professional manner
• Ability to establish and maintain effective working relationships with others and be adaptable to changing priorities
• Ability to organize and handle multiple assignments simultaneously and work effectively with minimal supervision
• Ability to exercise tact, good judgement and demonstrate initiative in the completion of assignments

HOW TO APPLY: All applicants (including RPS employees) must submit an on-line application. Please access website at: www.rvaschools.net

Please upload the following information with your application: a current resume, transcript and license if applicable.

Three reference names and contact information will be required if you progress to the interview step of the selection process. Richmond Public Schools will conduct a background investigation, fingerprinting and tuberculosis screening as a condition of employment. EOE.