Admissions and Records Coordinator
Job description
Eastern Illinois University is seeking candidates for a full-time Civil Service position of Admissions and Records Coordinator in the Office of the Registrar. The Admissions and Records Coordinator works under the direction of the Interim Assistant Director. This position provides specialized assistance with student-centered services in areas of registration and academic records while maintaining the integrity and confidentiality of academic records. Employees at this level represent the University to students and offices across campus and must provide a high level of customer service.
The Admissions and Records Coordinator will direct and coordinate functions related to the following:
- academic records maintenance
- registration
- withdraw processing and reporting
- late withdraw requests
- medical withdraws
- grade changes
- recalculations of academic standing
- repeat grade processing
- compliance and retention of student academic records
- imaging and indexing of academic records
- front desk scheduling and coverage
- internal policy development
- operations planning
The person in this position must be an individual of high integrity, possess a skill for attention to detail, and be able to make independent decisions and judgments based on applicable policy. The person in this position must be prepared to lead work groups and initiatives to improve operations and drive efficiencies. This positon interacts with current students, former students, and returning students as well as faculty and staff across campus. This position is a member of the Student Process Team, which makes decisions concerning academic records processing, compliance, and proper classification of student academic data.
The Office of the Registrar and Enrollment Management, guided by five core values, seeks candidates that identify with these core values.
Required qualifications for this position are:
- High school diploma or equivalent.
- Any one or combination totaling four (4) years (48 months) from the categories below:
- coursework in any discipline as measured by the following conversion table or its proportional equivalent:
- 30 semester hours equals one (1) year (12 months)
- 60 semester hours or an Associate’s Degree equals eighteen months (18 months)
- 90 semester hours equals two (2) years (24 months)
- 120 semester hours or a Bachelor’s degree equals three (3) years (36 months)
- a Master’s degree equals four (4) years (48 months)
- work experience in administrative support, admissions and enrollment, customer service, public relations, records management, or closely related experience.
- coursework in any discipline as measured by the following conversion table or its proportional equivalent:
- One (1) year (12 months) of supervisory or administrative experience in administrative support, admissions and enrollment, customer service, public relations, records management, or closely related experience.
The Civil Service Examination for this classification is a credentials assessment. No participation other than the submission of applicant materials is required from qualified applicants. To apply, you may submit a completed application, resume, references, and transcripts online. The deadline for application is October 13, 2022.
EIU offers an excellent benefits package, including competitive employee insurance premiums as well as flexible options for medical coverage. Vision insurance is included at no cost and dental insurance is available. Eligible employees participate in the State University Retirement System, which offers medical insurance upon retirement. Tuition waivers are offered for continued educational goals, and a generous paid time off package includes at least 11 paid holidays, earned vacation, and sick time. AA/EEOE
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