Section 1: Position Summary

The Application Engineer integrates Ascensus’s on-premises and cloud-applications together using available tools and APIs, helping to create seamless associate experiences across disparate platforms. This position is responsible for creating new integrations between platforms and automating engineering tasks. This position assumes the highest level of support for internal application issues in the Ascensus production environment. The role also evaluates alternative solutions, provides recommendations, and identifies risks associated with corporate applications.

Section 2: Job Functions, Essential Duties and Responsibilities

• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
• Enhance associate experience by integrating technology systems, making sure corporate applications work together in scenarios such as onboarding, provisioning, and de-provisioning.
• Serve as the highest level of cloud and internal application support for identified issues.
• Enhance system performance through implementation of third-party solutions and review of internally developed applications.
• Coordinate and perform application implementation and maintenance during non-business hours.
• Evaluate new technologies to enhance performance and associate experience.
• Provide technical expertise and consulting to development and support teams.
• Review and optimize solution configurations.
• Develop plans to integrate new software components.
• Utilize scripting and simple programs to communicate between applications using REST APIs or provided SDKs.
• Assist in process definition, documentation, and continuous improvement in best practices.
• Develop and deliver internal training in selected relevant topics.
• The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day-to-day basis showing your support of our organizational culture.
• Assist with other projects and tasks as assigned.

Supervision

• N/A

Section 3: Experience, Skills, Knowledge Requirements

• Bachelor’s degree in computer science or equivalent job experience.
• Minimum 3 to 5 years of professional IT experience in development, operations, or related fields.
• Strong knowledge and experience of Software as a Service (SaaS) and Platform as a Service (PaaS) applications and environments.
• Excellent consultative, verbal/written communication skills, analytical ability.
• Problem solving, initiative, and judgment.
• PowerShell or similar CLI/scripting experience.
• C#, Python, or other similar high-level language experience.
• Experience developing scripts and command line applications utilizing REST APIs.
• Microsoft 365, Office 365, and Azure.
• SQL Server or similar databases.
• Box.com.
• Microsoft .Net or .Net Core development.

For virtual remote positions, we require an uninterrupted workspace during business hours and an internet work speed of 25 Mbps or better. If you are unsure of your internet speed before applying, please check with your service provider.

We are proud to be an Equal Opportunity Employer

At Ascensus, we aspire to make a difference for others. We are a technology-enabled services company that helps people save for retirement, education, and healthcare through our network of institutional, financial advisor, and state partners. Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity—housed within our Core Values: People Matter. Quality First. Integrity Always.®

As a leading independent recordkeeping services partner, retirement plan third-party administrator, and government savings facilitator, we aim to hire associates who find pride in going to work every day knowing that they help more than 12 million people save for what matters.