Assistant General Manager, 8 Spruce Street
Full Time
New York, NY 10038
Posted
Job description
Position: Assistant General Manager, 8 Spruce Street
Beam Living, a Blackstone portfolio company, is a vertically integrated Real Estate management company that creates, manages, and supports communities throughout New York City.
We are focused on being
a great place to work, live & grow. We are part of a very competitive NYC residential real estate market and need a very talented team to deliver on our promises to residents and to
communicate to the world why they should live in our communities.
We are looking for someone to join our Team in the role of
Assistant General Manager for a
luxury high rise located in Manhattan’s financial district. If you are interested in helping to build and create as we take care of our residents today and reshape communities to attract the resident of the future, then maybe you should join us.
Only read further if you are:
- Kind
- Humble
- Honest
- Committed to leaving people and places better than you found them
- Someone who cares about building a great place for people to work, live & grow.
You should be:
- A team Player who believes that helping others win is a noble cause.
- A creator who enjoys the challenge of solving complex problems.
- A doer who is passionately committed to excellence and will relentlessly pursue the team’s goals.
- Diligent and willing to roll up your sleeves because you believe that if we do something, we should do it better than anyone.
- Nimble on your feet? Flexible?. Things change.
What you will do:
- Meet with residents to help resolve questions and concerns regarding escalated issues.
- Promote resident satisfaction by responding to complaints, questions and requests in a timely manner and taking appropriate action to resolve the address service issues.
- Communicate and follow up, as this will be critical to our success.
- Managing office team and providing support with Yardi and other operational software
- Identifies areas for improvement and offers suggestions to improve the efficiency, productivity, and profitability of the community.
- Managing contractors and resident requests to make the community a better place to live
- Process different Yardi tasks such as: move-in and move outs.
- Build systems and processes because this is a new role that will evolve as we grow.
- Have fun… because you will be part of a close-knit and super-friendly team.
What you should have:
- Advanced Microsoft Office skills (Word, Excel, Outlook, PowerPoint, etc.)
- Excellent verbal and written communication skills.
- Superior time management and organizational skills.
- Working knowledge of Yardi accounting software.
- Amazing customer service skills and the ability to connect with others and build rapport and trust with our customers.
- A strong analytical ability to collect and use information to solve complex problems.
- Discipline and the relentless desire to do what needs to be done.
- A desire to grow and take on increasing responsibility.
What we offer:
We know that if we take care of our team, everything else will fall into place. We aren’t perfect, but we will try to set very clear expectations, always let you know where you stand, and do everything in our power to help you get where you want to go.
Base Salary: $85,000 - $135,000
Exact compensation may vary based on skills, experience & location.
A full slate of benefits that even includes things like paid parental leave.
If any of that sounds interesting, then maybe we are a fit. Life is too short to work with people you don’t like. So whatever you do, don’t make that mistake.
A few of the people you will work with:
Eric
Crystal
Ana
City Life Just Got Happier
Beam Living believes that diversity, equity, and inclusion among our teammates is critical to our success as a company. However, it is not enough to just BE diverse, diversity must be embraced! We want you to feel comfortable bringing your best self to work, which is why
Beam Celebrates
how diversity contributes to a welcoming inclusive environment where everyone belongs.
To further our commitment to fostering an environment that welcomes and embraces diversity, all employment decisions at Beam Living are based on individual qualifications, business needs and job requirements without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy, genetic information, marital status, amnesty, or status as a covered veteran or any other status protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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