Working Title

Associate Dean, Success Coaching

Job Title Code

AUT

Salary Level

E04

Salary Range (Full-Time)

$83,000+ (commensurate with education and experience)

Hourly Rate (Part-Time)

$39.90 per hour

Business Travel

$150.00 per month

FLSA

Exempt

Position Type

Administrator

Position Summary

• Knowledge of the purpose of community colleges and the vision of Dallas College.
• Experience leading teams through change initiatives.
• Ability to identify and address opportunities and challenges that arise because of Dallas College’s current transformation.
• Demonstrate a depth of knowledge of the relational impact of academic advising, degree audit, Guided Pathways, career development, and transfer.
• Demonstrate experience in high-impact case management or intrusive holistic and/or appreciative advising strategies.
• Be proficient in the use of quantitative and qualitative data to inform service delivery. improvement resulting in an

• Demonstrate experience in coordinating goal-oriented strategic initiatives centering on improving the student experience.
• Respond appropriately to issues in a dynamic rapidly changing educational/economic environment.
• Demonstrate experience leading, tracking and monitoring employee performance in a remote work environment.
• Demonstrate experience in team building, rewarding team behavior that produces desired outcomes, and effectively addressing team behavior that conflicts with the mission, values and goals of the division and College.
• Demonstrate an understanding of emerging technologies and the effective application of service technologies to enhance academic planning, and engagement with students.
• Demonstrate a commitment to diversity, equity, and inclusion best practices and professional learning strategies to create a sense of belonging and address historic and systemic inequities for student success.
• Highly collaborative leader with demonstrated experience in a comparably diverse and complex college with a proven track record of enhancing pathway supports and equitable student success.
• Demonstrate an understanding of the principles of program evaluation and student outcome assessment.
• Possess an understanding of budget preparation and management.
• Demonstrate strong supervision, management, and employee development experience.
• Strong time management, organization, problem-solving, and communication skills, with an emphasis on verbal and writing skills that effectively communicate complex ideas with clarity and precision.
• An ability to work effectively and collaboratively with administration, faculty, students, staff, and other constituent groups and partners, both within and outside a college or university with diverse academic, socioeconomic, cultural, and ethnic backgrounds.
• Excellent interpersonal skills using collaboration, tact, patience, and courtesy

Physical Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

Minimum Knowledge and Experience

• Bachelor’s Degree plus five (5) years’ experience in related field, i.e., higher education, student development, community college leadership. Official transcripts required.
• Minimum two (2) years of experience in a higher education setting with demonstrated experience in academic advising, Guided Pathways, career development, transfer services, or another relevant student support area.
• Current and valid Texas driver’s license required.
• ***Will be subject to a criminal background check. Some positions may be subject to a fingerprint check.***

• Manages and supervises the daily operations of a team of highly relational and highly knowledgeable Success

• Responsible for ensuring the delivery of high-quality, student-centered guidance and support from a team of Student Success Coaches.
• Collaborate regularly with a wide variety of team members from Academics, Workforce, and within Student Success, to coordinate and implement high-impact support strategies that promote student pathway persistence, credential completion, transfer, and employment.
• Collaborate with division Associate Deans of Pathway Success to plan and implement processes that create a seamless student connection between the continuous and holistic support of the Student Success Coach and the pathway-specific expertise of the Pathway Specialists.
• Participate in annual professional development to ensure current knowledge of effective coaching strategies and information on internal and external resources and services.
• Leverage emerging technology to create and maintain systemic efficiencies in the delivery and tracking of student communications, services, and experiences.
• Coordinate and implement equity-minded strategies aimed at ensuring pathway exploration, engagement and success for historically marginalized and underserved student populations.
• Supports the Dean of Success Coaching in the assessment and evaluation of Success Coaching activities for effectiveness and evidence of student achievement of desired student learning.
• Reinforces division priorities and goals and ensures Student Success Coach accountability through intentional tracking and monitoring of desired unit goals and outcomes.
• Ensures focused team regulatory compliance with Dallas College, state, and federal requirements.
• Assumes overall responsibility for directing the activities of the personnel engaged in performing the functions of the assigned areas. Assesses needs; supervises and coordinates development, implementation and evaluation of programs and associated staff.
• Assists with developing, monitoring, and approving department budgets and expenditures.
• Prepares and presents reports, proposals, and recommendations for overall programs; keeps detailed records of

• Ensure implementation of high-quality customer service standards.
• Performs other duties as assigned.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

Dallas College is part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression. Dallas College complies with the Americans with Disabilities and Veterans Act