Job Description /Position Summary

Work with the Program Director to manage program operations. Responsible for ensuring the program operates within the stated TSINY Policy and Procedures, as well as the applicable New York City, New York State and Federal regulations at all times. Responsible for monitoring the effectiveness of the program in assisting individuals in maintaining their current housing while working toward graduation into more independent housing options. Responsible for participating in program development to meet this program goal. Remain responsible for managing their assigned employees and the program's resources to achieve full compliance with policies, procedures, regulations and stated program outcomes. Also responsible for maintaining the program's alignment with the TSINY mission, vision and values.

Essential Functions

Work with the Program Director to insure that program services, including group and one-to-one services, are effective in helping individuals maintain their current housing while working toward a successful transition to more independent housing settings.

Provide direction, training, guidance and support to program staff and individuals in the program. Provide crisis intervention, manage incidents and communicate information to the Corporate

Compliance Department according to agency policy.

Provide regularly scheduled supervision to assigned employees.

Work with the Program Director and other TSINY staff to bring effective and innovative approaches to care into the program.

Manage agency financial resources according to stated policy and procedure.

Provide clear documentation according to agency standards, policy and procedure.

Evaluate employee performance and address poor work performance in a timely manner.

Monitor program performance and develop program reports and evaluations.

Attend agency meetings when assigned or in the absence of the Program Director.

Perform other related duties as required.

Experience/Education/Skills/Abilities

Bachelor's degree plus one year's experience in a health-related field, Associate's degree plus two years' experience in a health-related field or High School Diploma/GED plus three years' experience in a healthrelated field.

The ideal candidate will:

be detail oriented be able to work independently and take initiative have the ability to multi-task and meet deadlines possess effective oral and written communication skills have the ability to interact effectively with all levels of employee, as well as external contacts be able to handle confidential and sensitive information be proficient with basic office equipment such as telephones, copiers, fax machines, printers, PCs require manual dexterity for the use of a computer, telephone, fax, or copy machine be able to sit in meetings for long periods of time be able to work effectively using program management and other tools on a personal computer for long periods of time possess ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals be able to write routine reports and correspondence be able to assist Program Director in the development of strategic programs to support the organization's mission, goals and objectives.

Minimum qualifications may be waived in unusual circumstances with approval of the CEO as long as City and State requirements are met.