Job description

InGenesis is currently seeking Auditing Clerks to work with our client in Albany, NY. In this role, you will be working within Office of General Services Business Services Center Finance, Human Resources or Support service lines.

Apply today and we’ll reach out to answer any questions you may have!

Job Duties

· All service lines operate in a customer service-oriented environment. Duties typical of these positions include, but are not limited to:

o Have a thorough knowledge of the policies and procedures that relate to the particular service line with the ability to apply them.

· Process service line specific transactions in accordance with standard work and the service line service level agreement.

· Act as a BSC Call Center Representative. Have a working knowledge of the BSC ticketing system.

· Conduct both written and telephone communications and prepare email correspondence to customers, vendors, program administrators and others regarding requesting information.

· Resolve difficult processing errors, identify processing system user needs and other more complex transactions.

· Analyze data and resolves complex auditing problems related to various NYS business practices, including various audit functions and related processes.

· Consistently provide quality customer service to all BSC customers.

Minimum Qualifications

· Either 1: A high school diploma and three years of full-time experience processing business, finance or human resource transactions.

· Or 2: 60 semester credit hours of college-level study;

· Or 3: 30 semester credit hours of college-level study AND one year of the experience stated in qualification #1.

#USNDC

Job Types: Full-time, Contract, Temporary

Salary: $32.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Albany, NY: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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