Job description
GENERAL JOB DESCRIPTION:
Serve as the main point of contact for all guest requests and needs, including answering calls, dispatching requests and following up to ensure guest satisfaction with result.
JOB REQUIREMENTS:
Ability to communicate effectively with guests and co-workers
Upward reaching
JOB FUNCTIONS:
· Attend to each call in a courteous and efficient manner, using correct telephone etiquette.
· Dispatch appropriate personnel to satisfy guest requests and resolve guest issues.
· Maintain a daily log of all calls. Information should include:
a. Guest name, room number and folio number
b. Service request or issue
c. Time of call
d. Agent name
e. Action taken/resolution
This private employer offers a Competitive Compensation, Benefits Package and Opportunity for Career Growth.
Benefits include:
Healthcare Insurance (Medical, Dental & Vision)
401(k) Plan
STD & LTD
Life Insurance
Wellness Program
Vacation/Paid Time Off
Tuition Assistance
Discounted Hotel Room Rates
Community Service Program
Job Type: Part-time
Pay: $13.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Signing bonus
Application Question(s):
- What is your desired salary?
- Are you willing to undergo a background check, in accordance with local law/regulations?
- I have basic computer skills.
- I am comfortable communicating with guests in English.
- This role will require weekend and holiday coverage, will you be available to work weekends and holidays?
Work Location: One location
colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.