Banquet Server - Hilton Greenville
Job description
Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.
- Set up banquet room as instructed by Supervisor to include linen, service ware and glassware.
- Attend meetings before events to learn about the function, including guest and hotel expectations.
- Greet guests and respond to requests in a friendly and courteous manner.
- Serve the food and/or beverage in order and to the expectation of the Supervisor to
ensure consistency throughout the banquet event.
- Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
- Replenish beverages as necessary and check with guests for overall satisfaction.
- Once banquet is complete, reset banquet room according to Supervisor's specifications to ensure the readiness of the room for
the following function.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job duties as assigned.
- Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
- Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes
within the hotel.
- Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
- Ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation.
- Ability to stand for long periods of time with or without reasonable accommodation.
- Must have the ability to communicate in English.
- This is not an inclusive list of duties
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