Job description

Join our team and receive an onboarding bonus of $1,000! The bonus will be paid at the end of the first 9 months of employment!

We currently have an exciting opportunity for a Banquet Set-up/Houseperson and are actively looking to meet the best and brightest talent that the hospitality industry has to offer. We would welcome the opportunity to speak to you regarding this position as well as to answer any questions you might have regarding the company.

The Banquet Attendant will be responsible for set up, breakdown, cleaning of banquet supplies, and upkeep during the event of Banquet functions in the meeting space. Additionally, this role will be responsible of general upkeep of the space. An ideal candidate for this role has great communication skills with a positive demeanor and the ability to multi-task and work well with others.

Responsibilities:

• Set up and break down event space, ensuring set up according to Banquet Event Order, guest needs are attended to, and public spaces are always tidied
• Ensure supplies are available according to the Banquet Event Order and equipment is set up and functioning properly
• Keep a clean space during events, clearing away dishes, straightening furnishings, and refreshing soiled linen
• Keep a clean space post event, vacuuming floors, cleaning walls, windows, and mirrors
• Keep inventory of event supplies and equipment and carefully store furnishings when not in use, promptly reporting repair and maintenance needs
• Help with banquet service and attend to guest needs and special requests with prompt "can-do" courtesy
• Complete final breakdown of function by cleaning and returning equipment to its proper location
• Stock and maintain clean work areas, including back of house
• Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens
• Assist other departments when needed to ensure optimum service to guests
• Upon guest request, locate and deliver material to designated location
• Operate cleaning equipment and tools to ensure only clean and sanitary items are used in the kitchen, including operating the dish machine, pot-scrubbing station, and trash compactor
• Keep hand wash stations maintained and fully functional
• Follow and ensure compliance with sanitation and cleaning procedures
• Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling food and wearing a hat/hairnet and proper footwear
• Ensure clean wares are stored in appropriate areas
• Ensure proper portion, arrangement, and food garnish to be served to waiters or patrons, according to standards
• Serve food in proper portions onto dishes, plates, mugs, and bowls, ensuring proper plate appearance
• Additional duties as assigned by management

Requirements:

• High School Diploma or equivalent
• Previous customer service or hospitality experience preferred
• Organizational skills and attention to detail
• Excellent communication skills both written and oral
• Ability to bend, squat, push, and pull carts and equipment weighing up to 250 pounds on a regular and continuing basis
• Ability to stand and exert well-paced mobility for up to four hours in length
• Ability to multi-task and work in a fast-paced environment
• An aptitude for self-motivation
• A can-do attitude and a hands-on approach
• A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel

What We Offer

• We offer medical, dental, and vision insurance to our full-time team members
• 401(k) Retirement plan – MCR will match a percentage of what you invest into your retirement
• Paid vacation and sick time
• Incentive-based bonuses
• Throughout your career with MCR we will ensure your success by providing training and career growth opportunities

Our Company

It all began in 2006 with three Value Place hotels. Since then, through a series of development projects and acquisitions, we have grown to become the fourth largest hotel owner-operator in the United States. Our company, which has offices in New York City, Dallas, Chicago, and Richmond, Virginia has a $3.0 billion portfolio of 99 independent and premium-branded hotels containing more than 13,000 guestrooms across 30 states and 75 cities, including two experiential hotels in New York City. We have 3,600 team members across the country and operate hotels under 19 brands, including Marriott and Hilton.

We are a recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and the Hilton Legacy Award for Top Performer. For the TWA Hotel, we won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) and the ULI New York Excellence in Hotel Development Award. MCR was also named one of Fast Company‘s Most Innovative Travel Companies of 2020.

The Company and its corporate affiliates are Equal Opportunity employers. The Company and its affiliates do not discriminate on the basis of race, color, sex (including pregnancy and gender identity), religion, national origin, sexual orientation, transgender status, age, family or marital status, genetic information, military or veteran status, disability, or any other legally protected status, activity, or characteristic.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Weekend availability

Work Location: One location

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