Job description
The Highlands looking for new Bar Managers to join our team! You will be responsible for supervising a great team plus addressing complaints and training new team members. This is a full-time, year-round position with flexible scheduling, giving you plenty of time to enjoy the various perks that come with working for an amazing ski resort.
Some perks of working for The Highlands include:
- A free Golf Pass and Ski Pass for both you and your family
- A free downhill mountain bike park season pass for you and your family
- 40% off at the various Boyne Restaurants
- Discounts at other Boyne Resorts such as 30% off Spa treatments at the Inn at Bay Harbor and Boyne Mountain
- Free Passes to Avalanche Bay Water Park at Boyne Mountain
- Discounts on lodging for Friends and Family
- Team Member Child Care
- Tuition Reimbursement
- Team Member Housing available on a first come first serve basis*
- Service and Loyalty Bonus Program – up to 5% of gross wages per season!
- PTO and Paid Sick Leave
- Health/Dental/Vision Insurance
Responsibilities:
- Assist the team in all functions including serving and bartending when needed
- Assist the Slopeside manager with day to day operations of Slopeside
- Welcome, greet, and make guests feel comfortable and valued for the duration of their visit
- Accurately answer questions regarding the food and beverage products we offer, as well as how such products are prepared
- Assist fellow bartenders, servers and bus persons as situations arise and/or tables require clearing or resetting
- Keep bar storage up to par and adequately maintain rotation of products
- Ensure the cleanliness of the restaurant, including service stations by maintaining a clean, neat, and well-organized work area.
- Take appropriate action on any complaint or problem to ensure guest satisfaction.
- Supervise 8-12 team members, assigning and directing work; appraising performance; rewarding and disciplining team members as well as addressing complaints and resolving problems.
- Train new team members.
- Must possess ServSafe certification or acquire it upon hire
- Must be available to work nights, weekends, and holidays
- Must be at least 18 years old
- Must have a high school diploma or GED
- Previous supervisory experience preferred
- Experience with point-of-sale software and Microsoft products such as Word and Excel preferred
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