Summary of Job Duties:

Mixes and serves alcoholic and nonalcoholic drinks to Guests of bar and/or restaurant as well as providing a pleasant and entertaining atmosphere for all Guests.

Specific and Essential Responsibilities and Duties:

• Prepares order requests from customers or Server
• Up-sells liquor
• Requests identification from customers when legal age is questioned
• Suggestive sells specialty and house cocktails, beers and wines
• Mixes ingredients such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks
• Serves wine and draught or bottled beer
• Collects money for drinks served
• Comps player’s drinks in accordance with house rules
• Orders or requisitions liquors and supplies from Beverage Manager
• Arranges bottles and glasses to make attractive display
• Slices and pits fruit for garnishing drinks
• Replenishes bar snacks such as chips, pretzels, and nuts
• Changes currency for gaming machines
• Stocks bar with necessary items
• Keeps abreast of all current specialty drinks, trends, new liquors, beers and wines
• Through knowledge of liquor types
• Notify Slot department of fills, payouts and jams for bar-top gaming machines
• Other duties as assigned

General Job Responsibilities and Duties:

To perform the job successfully, an individual should demonstrate the following:

• Relating to Customers – Quickly build rapport and establishes relationships with friends. Relates well to different type of friends, listens and gets along well with them.
• Quality Conscious - Provide a high level of service, maintain high standards and work hard to get it right the first time.
• Drive/Aspiration – Gets things done, willingly takes on the more demanding tasks, stays motivated.
• Stress Tolerant – Remains calm under pressure. Reacts well to change and stays positive despite setbacks. Keeps work and personal difficulties in perspective.
• Flexible – Not resistant or afraid of change. Responsive and adaptable to situations and/or circumstances that would be different from the day to day routine.
• Innovating – Takes responsibility for own actions and uses good judgment before acting or making decisions.
• Quick Learning – Gets things done, willingly takes on the more demanding tasks. Easily identifies potential difficulties and their causes.
• Communicating – Speaks confidently and fluently. Talks at the correct pace and level. Is understandable. Holds others’ attention when speaking. Elicits necessary information to fully understand the needs, problems, and motives of customers.
• Team Member – Fits in with the work group or Team. Develops supportive relationships with co-workers. Is considerate toward others and promotes a sense of Team spirit.
• Cost Conscious – Understands how Casinos make money and appreciates the impact of own work on profits.

Knowledge, Skills, and Abilities:

• Knowledgeable of menu items, including mixture and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment
• Knowledgeable of wine and champagne characteristics by the glass, major wines, designated glassware, terminology, and garnishes
• Able to take initiative and exhibit flexibility
• Highly motivated and energetic personality
• Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately
• Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts

Minimum Requirements:

• High School Diploma or Equivalent
• Must be 21 years of age or older
• Work varied shifts, to include weekends and holidays

Preferred:

• Two (2) years of experience in a bar or similar environment
• Experience working in a similar resort setting

Licenses:

• Food Handler's Card
• Alcohol Awareness Card
• Non-Gaming Card

Machinery or Work Equipment Used:

• Blender, beverage gun, cutlery, frozen drink machine, cash register, telephone

Paragon Tropicana is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Paragon Tropicana to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin, ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities.