Beauty Advisor
Job description
Objective:
At Sally Beauty, we want all of our Beauty Experts to see themselves in a beautiful new light at our great Company. As a Beauty Expert, we want you to bring your talents, experience, and enthusiasm to a team- oriented and dynamic environment. You will be responsible for providing superior customer service and product knowledge by putting customers first to support our retail store environment and Culture of Can Do. Maintaining a welcoming and professional atmosphere with our customers, co-workers and supervisors, as well as processing complete and accurate sales transactions, are keys to our success. We believe that our success is based primarily on the quality and hard work of our valued team members to bring the Beauty world to our customers. Our customers walk in to our stores with the expectation of you guiding them to new, unique and quality beauty products that fit their needs.
Responsibilities:
Assist customers with knowledge, empathy and sincerity by directing them to products, explaining product features and benefits and using customer service and sales techniques to obtain maximum sales
Promote company sales programs such as the Beauty Club Card, Extended Protection Plan and Items of the Month, etc.
Record all sales in the Point of Sale System and handle all monetary transactions such as sales, returns, exchanges and bank deposits accurately and effectively
Price merchandise, stock shelves and check-in products from shipment
Maintain excellent store appearance to provide a positive shopping experience and assist with
store merchandising in accordance with our store standards
Resolve all customer service issues quickly, tactfully and professionally
Adhere to Company policies
Protect company assets
Perform other duties as assigned
Attributes:
Strong and dependable work ethic, with a drive to uphold our “Culture of Can Do” linking actions to results
Possess strong desire to help others
Self-starter with a drive to continuously learn and develop in career
Takes full ownership for delivering results
Ability to problem-solve effectively
Possess an interest in the beauty industry with the desire to constantly learn and then teach our
customers about our products
Ability to effectively communicate with customers in person and over the phone
Prompt and reliable in your attendance, as this is a key function of the position
Flexible and open to coaching
Qualifications:
Must be 18 years of age of older
High school diploma or equivalent preferred
1+ year(s) cash handling experience in retail environment preferred
Previous sales and/or cosmetology experience preferred
Working Conditions/Requirements:
Long periods of standing, walking, crouching, reaching or similar activities
Must be able to lift moderately heavy items up to 25 lbs., occasionally while on a ladder
Job Title: Beauty Expert
Job Title: Beauty Expert
Ability to work nights, weekends/holidays; additional overtime and travel to other stores to fill in as
required
Training:
Exciting on-boarding and new hire orientation through coaching and videos
Develop personal knowledge through detailed on-going product knowledge programs
Develop skills to provide a great customer experience through basic store operation training
Ensure customers are put first through customer experience coaching
Work where we treat you and our customers as a priority--
Employee discount
Selected free samples of some of our new products
Flexible hours during work week
Opportunities to grow your career within the company
Work in an environment focused on and surrounded by beauty
You may also qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick, and holiday time, depending on average hours worked.
Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, disability or other categories protected by law.
Job Type: Part-time
Pay: $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability
Work Location: In person
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