Job description

Benefits and Leaves Administrator
Organization Description:

The Golden Gate National Parks Conservancy is the nonprofit partner of the National Park Service overseeing the Golden Gate National Recreation Area — 84,000 acres of national parkland spanning the San Francisco Bay Area, including Muir Woods, Ocean Beach, Crissy Field, and Alcatraz Island. The Parks Conservancy is a membership organization created to preserve the Golden Gate National Parks, enhance the experiences of park visitors, and build a community dedicated to conserving the parks for the future.

With our local and federal partners, the Parks Conservancy is committed to the work of supporting Bay Area national parks as places where we can further racial and social justice for our community and climate resilience for these protected lands.

At the end of 2021, the Parks Conservancy adopted a series of values to guide us as an organization and communicate our expectations internally as well as with partners and members of the public. The values, Community Care, Create Belonging, Learning and Growth, and Work with Purpose, are being integrated into all aspects of the Parks Conservancy’s work internally and with the communities we serve.

Position and Department Description:

Our Human Resources team supports approximately 300 employees across different work sites (office, home-based, field, warehouse, retail, etc.) throughout the San Francisco Bay Area. The Benefits & Leaves Administrator is the point of contact for the administration of all employee benefits programs, and leaves and accommodations programs.

The Benefits & Leaves Administrator works with employees and the HR team to ensure that employees are supported in understanding and accessing health and welfare benefits (group medical, dental, vision, short-term and long-term disability, worker’s compensation, life insurance, travel and accident plan, flexible spending plan), retirement benefits, and in navigating leaves of absence. The Benefits & Leaves Administrator will partner with the HR Director and others on developing benefits programs, projects and initiatives that align with the Conservancy’s compensation and benefits strategy.

This position is also the primary contact for plan providers, vendors, third-party administrators, on benefits, leaves and accommodations, and worker’s compensation. Completes audits and submits required government reports; ensures compliance with Federal, State and Local regulations. Identifies process improvements and collaborates towards a more productive process that improves the employee experience. To support building a working relationship with the employees who work at various sites, the Benefits & Leave Administrator will schedule a minimum of four (4) onsite days per month to some of the worksites like Alcatraz, Fort Mason, Crissy Field Warming Hut, Golden Gate Bridge, Lands End and Muir Woods.

Essential Functions and Responsibilities:

Overall Benefits Programs

• Works with brokers in creating, updating and distributing communication materials, such as open enrollment guides, orientation, Summary Plan Descriptions, Summary Annual Reports, internal SharePoint content, etc.
• Works with teams to maintain documentation of all plan processes and procedures.
• Manages relationships with providers, vendors, and administrators; escalates and resolves issues.
• Responds to inquiries on plan provisions, benefits enrollments, status changes and other matters.
• Develop, recommend and implement changes in employee benefits and benefits strategy planning
• Performs quality checks of related data including monthly and quarterly invoices and audits.
• Maintains employee benefits database, files, and records.
• Lead benefits orientation during new hire orientation
• Makes recommendations to existing plans or on additions to plans
• Trains and guides the HR Team on benefits related inquiries, processes and procedures.
• Responds to, assists and trains others on inquiries regarding COVID-19 employee support.
• Regularly communicates with employees on depth, breadth and changes of programs.
• Lead benefits renewal meetings

Healthcare Benefits Programs

• Provides guidance to employees on enrollments, rollovers, claims issues, plan changes, COBRA etc.
• Plans, coordinates, implements, facilitates annual open enrollments and plan renewal process, including review of costs/premiums effectiveness, and possible plan design and changes while helping ensure plan competitiveness.
• Prepares/runs census healthcare benefits related reports, and addresses issues

Retirement Benefits Programs

• Plans, coordinates, implements annual open enrollments and plan renewal process, including possible plan design and changes while supporting plan equity and competitiveness.
• Provides guidance to employees on elections, rollovers, distributions, withdrawals, etc.
• Prepares/runs retirement benefits related reports; addresses issues on system
• Ensure that 403B plan is funded post payroll
• Ensure all employee enrollments and changes are entered in ADP
• Serve on the retirement benefits committee

Leaves and Accommodations

• Manages leave programs, supporting employees, collaborating with providers/vendors, partnering with the HR team.
• Communicates with managers regarding leave statuses and facilitates a return to work.
• Serves as primary contact for leaves of absence and accommodation requests. Identifies the need for, conducts, and documents the interactive process per ADA guidelines.
• Communicates with stakeholders the progress and results of the interactive process.
• Coordinates with the HR team, safety and legal counsel as needed.
• Communicates with employees regarding their needs for leave and/or modified work schedules, benefits available, and ensures they have the information needed to file a claim.
• Advises employees and managers on the interaction of leave laws with paid time off, workers’ compensation, and short-term and long-term disability benefits.
• Ensures accurate employee information is timely processed in ADP.
• Maintains knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws. Recommends revisions to leave structure and policies to ensure compliance with federal, state, and local laws and regulations.
• Maintains complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices.
• Preserves confidentiality of employee medical documentation and files.

Workers Compensation Administrator

• Partners with Safety and Workers Comp providers in managing work injury claims.
• Monitors claims and is the liaison with employees for Workers Compensation claims.

The duties and responsibilities described are not a comprehensive list. The scope of the job may change as necessitated by business/operational demands. The Benefits and Leaves Specialist will support members of the HR team and perform other related duties as required and assigned.

Knowledge, Skills, and Abilities:

• Customer centric: Understands the need to be responsive and timely in response to employees seeking support and with members of the HR Team.
• Organizational Skills: Ability to organize and manage multiple projects while employing good judgment and time management skills to manage competing deadlines.
• Problem Solving: Skilled in researching issues and proposing solutions to problems; open to ideas.
• Communication: Verbal, written, listening, and presenting skills; ability to interact with all individuals across the organization; communicate and explain complex information.
• Confidentiality: Understands the importance of working with highly confidential information
• Detail-Oriented: Strong attention to detail, analytical skills in reviewing complex information.
• Commitment to Equity: Interested in understanding about the connections between park spaces, social justice, racial equity and climate resilience; committed to deepening knowledge of diversity, equity and inclusion to advance these efforts through HR systems.
• Committed to prioritizing time for opportunities to learn and grow.
• Relationship Building: Engaged in building relationships throughout the organization through listening, responding, understanding, and communicating. Ability to build a sense of trust and belonging with the greater Parks Conservancy community through empathetic communication.
• Committed to deepening knowledge of diversity, equity and inclusion to advance these efforts through Human Resources systems

Education and/or Experience:

• 4+ years of Benefits experience
• Experience working in an HRIS or other complex database system; ADP is a plus
• Knowledge of relevant labor and employment laws, benefit plans and design, benefits contract language; able to manage multiple vendor relationships; knowledge of relevant regulations, filings and compliance requirements affecting employee benefits programs, including ERISA, COBRA, FMLA, ADA, workers’ compensation, Medicare, COBRA, and Social Security and DOL requirements
• Verbal, written, listening, and presenting skills; able to interact with individuals at all levels across the organization in large, small and individual group settings; communicate and explain complex information through presentations and written materials
• Computer proficiency and technical aptitude required; Excel or other spreadsheet application

Physical Requirements and Work Environments:

(These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job)

• Work is performed in an office setting; including a mix of telework and on-site – position will require at least 4 days per month either in office or visiting park sites.
• Work is primarily performed sitting and standing
• Regularly sits or stands at a desk 6-8 hours per day
• Lifting: minimum 10 pounds
• Walking
• Reaching

• Able to travel to work locations across the San Francisco, Bay Area , including Alcatraz, Muir Woods, Golden Gate Bridge, Lands End, Crissy Field, Presidio, and other outdoor worksites. Candidates who pass a DMV check and are eligible for Company insurance may use a Company vehicle to travel to work locations.
• This position is located at the Parks Conservancy’s headquarters in Fort Mason, San Francisco. It is expected that this role will be required to be on-site 4 days per month to meet the essential functions of this position.

Health and Safety

It is the policy of the Golden Gate National Parks Conservancy to create and maintain a safe and healthy workplace free from recognized hazards that may cause harm to employees, consistent with and in compliance with applicable state and federal laws. Employees will play an active role in creating a safe and healthy workplace and will comply with all applicable health and safety rules. The Conservancy is committed to the goal of implementing an effective health and safety program and an injury prevention program.

Based on the current state of the COVID-19 pandemic, the Parks Conservancy requires all employees to be vaccinated and to provide proof of such vaccination as a condition of employment.

Salary and Benefits: The salary range is $80,000 to $85,000. Benefits include a competitive suite of medical, dental, and vision plans, up to 3 weeks paid vacation; holiday, personal, and sick days; a 403(b) retirement plan, Employee Assistance Program, employer-match Commuter Program, employee discounts, and more.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The Golden Gate National Parks Conservancy is an Equal Opportunity Employer. Recruitment, placement and promotions are conducted without regard to an individual's race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply.

Job Type: Full-time

Pay: $80,000.00 - $85,000.00 per year

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.