This position will be shared with the elementary school and Youth Program department. The position requires contacting family members of students, arranging and tracking appointments, inputting data to track participation in various programs, rostering student information for software platforms, and processing a high volume of documents. This is a people-oriented position where strong communication and multi-tasking skills are critical. The ability to maintain confidentiality when dealing with sensitive information is essential.

Skills:

• Knowledge of Microsoft Office Applications
• Friendly, excellent verbal, written, and communication skills
• Attention to detail and accuracy
• Ability to be organized and a team player

Responsibilities:

• Arranging parent appointments (both direct and technology generated)
• Responsible for maintaining files for all parent engagement, including any necessary fee collection that may be necessary.
• Issuing and managing documents pertaining to the high school enrollment process (invoices, report cards, enrollment applications, I-20s, etc.)
• Data entry, management, and tracking using software platforms of the department(s)
• Act as a liaison with other agency staff, assisting in the daily operations of the Youth Program and some tasks in the elementary school.
• Input data for rosters on various software platforms.
• Preparation of documents and communications in a variety of media.
• Assisting elementary office staff, as needed, with clerical and parent communications.

An associate’s or Bachelor’s degree is preferred but must have a minimum of a High School Diploma or G.E.D. Previous experience in a clerical position preferred. The individual must be organized and should be able to handle various situations (e.g. last-minute changes and urgent requests made by students, parents, or staff). As a school representative, a polite, professional demeanor is necessary when conversing, answering the telephone, and responding to emails. Being conversational or fluent in English and Spanish is essential.