Billing Analyst (Hybrid)

Full Time
Concord, CA 94520
Posted
Job description
Job Description:
AssetMark is a leading strategic provider of innovative investment and consulting solutions serving independent financial advisors. We provide investment, relationship and practice management solutions that advisors use in helping clients achieve wealth, independence and purpose.
The Job/What You'll Do
The Billing team manages all aspects of fee billing including fee calculation, fee validation, fee debiting/crediting, fee reconciliation, fee reporting, fee maintenance, and facilitation of fee payment to Financial Advisor Firms, Financial Advisors, and Strategists. The team manages 4 quarterly cycles and 12 monthly billing cycles on an annual basis.
This is a full-time position in our Concord, CA office with a hybrid work schedule.
Responsibilities:
  • Manage and coordinate monthly and/or quarterly billing tasks
  • Process and oversee 3rd party/partner payment processes, such as Marketing Support/Premier BD payments
  • Prepare daily 3rd party custodian fee account reconciliation
  • Perform daily peer review/QC of billing maintenance request
  • Work closely with other teams to deliver complex analysis and reporting requests
  • Implement and review negotiated fee agreements
  • Provide subject matter expertise to business partners and support the introduction or enhancement of products and services
  • Continuously upgrade billing standard operating procedures
  • Identify and collaborate with technology partners on system and process improvements
  • Prepare monthly team metrics and daily team dashboard
  • Generate and deliver invoices and billing statement for AssetMark Retirement Plan
  • Monitor the quarterly plan-level revenue collection process for AssetMark Retirement Plans
  • Ensure all billing follow-up procedures are completed within established timelines for AssetMark Retirement Plans
  • Process-improvement mindset – Proactively identifying gaps or challenges in a process that require change. Following through on a solution to a problem and engaging in implementation from beginning to end
Knowledge, Skills and Abilities:
  • Excellent communication skills - verbal, written, interpersonal, influencing, and negotiation
  • Detail oriented with advanced problem solving and analytical skills
  • Ability to assess and minimize risk to organization
  • Strong partnering abilities – able to work effectively with cross-functional teams across multiple physical locations
  • Strong accountability and ownership
  • Strong PC skills and the ability to quickly master other related business systems
  • Strong business acumen that extends beyond the immediate team responsibilities
  • Outstanding customer focus – seeing the “bigger” picture and ability to always identify what is in the best interest of the client and the firm
  • Proactive in own growth and development and key to the growth and development as the team
Education & Experience:
  • Bachelor’s Degree
  • 3+ Years financial services or billing experience
  • Understand and leverage various operations applications and management information systems that support business needs, including but not limited to the workings and usage of data entry and processing systems, applications, data warehouses, report writing tools and capacity planning systems and various other trading/reporting/billing systems/platforms is preferred
  • Ability to assess system risk and develop structured test cases, scenarios and test plans is preferred
Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position.
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Who We Are & What We Offer:
AssetMark’s mission is centered around helping financial advisors make a difference in the lives of their clients. To help them do that, we aim to provide advisors with holistic support. We offer compelling technology that facilitates a better client experience, consulting services that ensure advisors’ businesses are running at their best and a comprehensive suite of investment solutions. AssetMark’s platform empowers advisors to provide the highest level of service possible to their clients.
AssetMark’s culture is driven by our mission and connected by our values; Heart, Integrity, Excellence and Respect. You will join a team that lives these values every day by doing the best and what is right in all we do and encouraging different ideas for continual success and innovation. Additionally, we offer a wide range of benefits to meet the needs of our team members and their families.
  • Flex Time Off or Paid Time/Sick Time Off
  • 401K – 6% Employer Match
  • Medical, Dental, Vision – HDHP or PPO
  • HSA – Employer contribution (HDHP only)
  • Volunteer Time Off
  • Career Development / Recognition
  • Fitness Reimbursement
  • Hybrid Work Schedule
As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.

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