Job description
Job Title: Billing Assistant
Reports to: Billing Manager
GENERAL SUMMARY OF DUTIES: The Billing Assistant position is responsible for completing tasks as directed by the biller.
Essential Job Functions:
- Go through correspondence to ensure payments have been made.
- Assist with writing up refunds.
- Fax notes to Worker’s Comp vendors.
- Assist with making copies and mail out invoices.
- Send out 2nd insurances to carriers and print EOB’s.
- Review surgery list to ensure surgeries are billed.
- Process charges on patients’ credit cards.
- Enter office visit charges.
- Post payment batches for self-pay balances and credit cards.
- Pull backup information when needed for appeals and check to see if they have been resolved.
- Assist biller with self-pay patients, posting of payments and charges, copying records per direction and filing of work completed.
- Contact attorney accounts monthly to obtain current information regarding the case.
- Call patients for demographic updates, updating info in appropriate areas of the billing system, obtaining notes for claim submission and other duties as assigned.
- Ensure all communication is documented in appropriate areas for professional team to review on billing system.
- Additional duties as assigned by the Manager to meet department needs.
Requirements:
- High School education.
- Must be self-directed and able to work with minimal supervision and direction.
- Skills in oral and written communication. Knowledge of computer applications for medical billing, financial data, spreadsheets, and word processing.
- Previous billing coursework/education preferred.
- Must be able to travel to all sites if/when necessary.
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