Job description

JOIN THE BEST TEAM ON THE FIELD IN SPORT, SPIRIT & ACHIEVEMENT
At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our three distinct brands – BSN SPORTS, Varsity Spirit and Herff Jones – and our network of 9,000+ employees and independent representatives, we are proud to partner with schools, colleges and universities across the country to transform the student journey in SPORT, SPIRIT and ACHIEVEMENT.

Are you looking to play an important role on a winning team? Are you looking for more than “just a job,” but a place where you can truly thrive and have your daily contributions make a real difference in someone’s life? At Varsity Brands we’re a growing company where you can lend your skills and talents in support of a greater mission. In return, you get to work with great people on challenging assignments that will accelerate your professional growth.

JOIN THE BEST TEAM ON THE FIELD IN SPORT, SPIRIT & ACHIEVEMENT

At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our three distinct brands – BSN SPORTS, Varsity Spirit and Herff Jones – and our network of 9,000+ employees and independent representatives, we are proud to partner with schools, colleges and universities across the country to transform the student journey in SPORT, SPIRIT and ACHIEVEMENT.

HERFF JONES, Billing Specialist – Indianapolis, IN
Shift: Standard shift is 8:00am-4:45pm. Hours vary due to peak season Monday through Friday. Some Saturday overtime maybe needed during peak season.

This is a full-time, hourly position with benefit eligibility including, medical, dental, vision, life, 401(k), paid time off, and additional voluntary benefits.

Your Opportunity:
The Herff Jones Billing team is looking for a Billing Specialist to join our team in Indianapolis, IN.

Here's How You’ll Make an Impact:
Herff Jones, A Varsity Achievement Brand, is looking to hire a Billing Specialist to join the HJ Team. As a member of the Billing Department, you will play an integral role in ensuring the accuracy of all submitted contracts and product pricing, as well as overseeing the correct billing and invoicing of all orders and processing necessary refunds/credits to customers and sales partners alike. In this role you will work with our customer support representatives to provide quick and accurate information related to billing and data entry. Flexibility and a willingness to jump right help the team are crucial to success in this role. We need a go-getter who is eager to learn new things and own their piece of the team goal.

What we want you to accomplish:
Possess a working knowledge of company policies, procedures, products, and pricing
Process Credits and adjustment on invoices
Prepare monthly invoice copies to sales partners
Prepare all batch reports
Master the ability to review and approve or reject submitted contracts and product pricing
Develop a well-rounded understanding of how multiple order types bill and invoice
Find and correct errors within your daily tasks to avoid future issues
Grow with the role as new duties emerge in a dynamic workplace
Desire to cross-train within your department to better assist your team
Assist with summer projects such as bulk settlement and return for credit in the high school division

What you’ll be doing on a daily basis:
Daily review of pricing
Weekly review of penny report and release holds
Daily review of credit cards disputes
Check and correct multiple order types before billing
Place and release necessary billing holds
Review contracts and product pricing submitted by customer service representatives
Process necessary refunds, credits, and rebills
Research and provide support documentation to dispute credit card chargebacks
Sort and record invoices to be entered from outside vendors
Enter orders for charges from the art and shipping departments respectively
Ensure the validity of student orders before releasing for invoicing monthly
Provide customer service representatives and sales partners with accurate billing information and invoices
Data entry of student paper orders

What you will bring to the table:
Time Management
Strong math skills
Ability to help define processes and workflow
Previous success in a billing or finance role
Effective communication across all levels of an organization by phone, email, and in person
Moderate to advanced skills with Microsoft Office
Demonstrate success in managing multiple tasks and projects at once while maintaining attention to detail
Proven examples of process improvements
Ability to work with multiple personality types

Education / Certifications Required:
High School Diploma or GED
College Associate degree a plus

Physical Activities:
Daily activity includes but is not limited to lifting, carrying, sitting, grasping, reaching, standing, kneeling, walking
Reading, communication, math
Ability to sit for long periods of time
Ability to look at a computer screen for extended periods of time
Use of a step ladder to retrieve customer files as needed

THE MOST TRUSTED NAME IN CELEBRATING STUDENT MILESTONES – HERFF JONES
Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones' products include class rings and jewelry, caps and gowns, yearbooks, diplomas, frames, announcements and Greek accessories as well as motivation and recognition programs. Since 1920, our team has worked alongside students, faculty and staff on campuses nationwide to help build a stronger community and celebrate student milestones. Our continued success relies on hiring extraordinary talent, with a passion for making a difference and eagerness to roll up the sleeves, to help us write the story of our next 100 years.

Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran’s status, age or disability.

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