Job description
Essential Duties and Responsibilities:
Contacts patients regarding outstanding balances.
Establishes payment plans to help patients manage payment of bills.
Sends delinquent accounts to collection agencies.
Processes insurance payments to patient accounts in computerized system.
Creates and mails insurance claims and patient statements.
Rebills insurance companies or other third parties to secure payment for patients.
Verifies all entries made and makes corrections if necessary.
Trains appropriate personnel on computerized billing system.
Responds to patient billing and statement inquiries.
Makes recommendations to management for write-offs.
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