Job description

The Branch Manager is responsible providing customers with the IBC Experience and “we do more” attitude to meet their needs and opportunity for branch growth with complete customer satisfaction.

Branch Manager Functions:

The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

• Maintain branch sales performance expectations
• Assist in employee development through role plays and observation - implement IBC Mission
• Establish and meet individual goals
• Provide customer service
• Organize blitzing, presentations and call campaigns
• Maintain customer portfolio
• Provide branch numbers at manager meetings
• Facilitate branch meeting and/or huddles
• Assist with teller supervisor duties - overrides (teller and sales overrides, ending day, card wizard
• Establish community involvement
• Understand and meet compliance expectations (exceptions, branch checklists)
• Assist in hiring and termination process
• Assist with trainings
• Maintain and supervise time and attendance
• Other duties as assigned

Job Type: Full-time

Pay: $42,000.00 - $46,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 3 years (Preferred)
• Retail Management: 3 years (Preferred)

Work Location: In person

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