Job description

Branch Manager
Role
The Branch Manager is responsible for the administration and daily operation of assigned branch including operations, lending, sales, member service and security and safety in accordance with Credit Union policies, procedures and regulations. Actively promotes a sales and service culture, responsible for maintaining branch goals, and will seek new business ventures by participating in community events.
Major Duties and Responsibilities

• Manages direct reports to maximize productivity, efficiency, and the potential of the human assets of the company, including: hiring, directing job assignments, monitoring staff performance, coaching, counseling, training, assuring compliance with regulatory requirements and organizational mission, values, policies and work rules. Appraise performance and provide recommendations for staff compensation, promotion, and termination, as appropriate.
• Oversees, plans, organizes and directs the daily activities of the branch; including but not limited to member accounts, lending origination, processing, underwriting, closing, funding and ensures compliance with Credit Union guidelines and policies.
• Works with the Marketing and Communications area to develop member promotions to increase membership. Includes participating in community events, as available, to enhance new and existing business opportunities in coordination with the Business Development area.
• Leads branch team to achieve or exceed branch Key Performance Indicators (KPIs) by maintaining high standards of member service and integrating all corporate strategies. Identifies opportunities and drives strategy to improved performance and profitability.
• Prepares assigned management reports, performs periodic audits on assigned work, cash drawers, and vaults, and coordinates scheduling, staff meetings and conducts required security meetings with staff to ensure compliance. Develops and implements annual department budget; reviews monthly to analyze variances and assures expenditures remain within limits. Opens and closes the building in accordance with set hours and tests security equipment quarterly.
• Knowledgeable of all products, services, policies, procedures, and regulations of the Credit Union and has an overall understanding of the duties and responsibilities of each member of the branch staff. Familiar with performing the personal service and service representative responsibilities that includes all assigned savings and lending functions, as well as, ordering, receiving and disbursing cash, reconciliation of checks disbursed and received cash management spreadsheets, operation of the ATM/ITM machines where applicable, ordering, verifying, and securing money orders, Travel Money and Gift Cards.
• Ensures branch building maintenance, grounds, equipment and fixtures are up kept through partnering with facilities and other related departments/resources.
• Completes all other tasks, assignments or functions as assigned and/or required.
• Regular and consistent attendance required.

Knowledge & Skills

• A minimum of one to three years of similar or related experience required.

• Must have been in a people leadership role for at least 3 years.

At Together Credit Union, we're in the business of building relationships that last a lifetime. We accomplish this by providing comprehensive banking products and financial services at higher savings rates, lower loan rates, and reduced fees than our competitors. With 27 branches nationwide and 24/7 member resources and amenities, we are empowering more than 136,000 members achieve their financial goals daily.As a member-owned, not-for-profit financial institution, we also provide educational resources, expert advice, and professional guidance focused on your financial wellbeing. We believe living your best life requires smart decision making, and it is our mission to be there, supporting you, during your most important moments and milestones.We are community-focused, and actively support small businesses. We take the time to understand each business member’s unique situation, providing solutions to grow and thrive, creating local jobs and a healthy economy. Additionally, we give back to our members and communities through volunteerism, service, charitable acts, scholarships, grants, and donations. Achieve what matters most, and trust Together Credit Union to be there for you every day. Learn more at togethercu.org.About Us: Formerly known as Anheuser-Busch Employees’ Credit Union, American Eagle Credit Union, and Purina Credit Union, Together Credit Union is chartered by the state of Missouri, and federally insured by the National Credit Union Administration (NCUA). With more than $2 billion in total assets, Together Credit Union is not a subsidiary of Anheuser-Busch Companies, Inc., or any of its affiliates.What is a credit union: Credit unions are not-for-profit organizations that exist to serve their members. Like banks, credit unions accept deposits, make loans and provide a wide array of other financial services. But as member-owned and cooperative institutions, credit unions provide a safe place to save and borrow at reasonable rates. (from MyCreditUnion.gov)Achievements: By actively serving by our four core values, Service with Excellence, Value Diversity, Act with Integrity, and Take Ownership, Together Credit Union has earned recognition as a two-time Best-In-State Credit Union by Forbes Magazine and was chosen as a 2019 and 2020 Corporate Philanthropy honoree by both the Credit Union National Association and the St. Louis Business Journal.

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Fenton, MO 63026: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Must have at least three years of financial industry experience.

Experience:

• Sales: 3 years (Required)
• Management: 3 years (Required)

Work Location: In person

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