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  Supervises the day to day operational functions of the branch. Carries out management responsibilities in accordance with Bank policies.
• Prepares Performance Partnership reviews of staff.
• Responsible for the hiring, training, and retention of staff.
• Assures high quality and friendly customer service and adherence to sales and brand standards.
• Resolves customer inquiries/complaints and situations in a positive professional and efficient manner.
• Promotes effective sales and service environment.
• Monitors teller’s performance relative to losses, differences and referrals. When appropriate, coaches for improved performance and engage in written Performance Counselings.
• Approves transactions within established guidelines.
• Participates in the opening and closing of branch. Conducts security inspection of building and grounds under dual control.
• Conducts regular staff meetings to insure compliance with all Bank policies and procedures.
• Review daily reports.
• Meet deposit growth goals.
• Achieve satisfactory audit ratings.
• Identify and mitigate audit operational risk.
• Expense control.
• Perform other duties as assigned.

What You Can Expect From PWB

Rewards

National Base Pay Range (annual): $56,700.80 to $110,539.52

Final salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with geographic/market data.

PWB is pleased to offer additional benefits to support our employee’s physical, emotional and financial health. Benefits include: medical, dental, vision, 401(k), life and disability insurance, parental leave, mental health support, wellness incentives, legal assistance, tuition reimbursement, paid time off, company holidays, incentive programs, as well as other fringe benefits.

At PWB, we are committed to the principles of diversity, equity, inclusion and equal opportunity. We build teams and grow talent that reflect the diversity of the clients and communities we serve. Diversity of background, experience and perspective adds value and depth to our teams and creates better business results.

PWB is an equal opportunity and affirmative action employer. We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.

If you would like to request an accommodation due to a disability, please contact us at careers@pacwest.com.