Business Analyst - Information Technology

Full Time
New York, NY 10036
$70,000 - $100,000 a year
Posted
Job description
SUMMARY
Founded in 1917, the National Hockey League (NHL®) is the premier professional ice hockey league in the world, and is one of the major professional sports leagues in the United States and Canada. With more than 600 employees across offices in New York, Toronto and Montreal, the NHL is a global sports and entertainment organization committed to building healthy and vibrant communities using the sport of hockey to celebrate fans of every race, color, religion, national origin, gender identity, age, sexual orientation, and socio-economic status. At the NHL, we are looking for dynamic, energetic and impactful individuals who are committed to doing the same by sharing in our philosophy that Hockey is for Everyone – and inclusion belongs on the ice, in the locker rooms, boardrooms and stands.
Benefits to working at National Hockey League include:
  • Medical/ Dental/ Vision insurance effective on the date of hire
  • 401(K) Plan and Defined Contribution Pension Plan
  • Annual Bonus
  • Generous PTO policy
  • Commuter Benefit Program
  • Paid Company Holidays

OVERVIEW
The Business Analyst plays an integral role in assisting project teams to successfully deliver technical solutions to business owners through gathering and documenting business requirements. This individual will work on diverse IT projects and learn about various business processes and applications across the league.

ESSENTIAL DUTIES
  • Work with project teams in eliciting business requirements through customer interviews and evaluation of processes/workflows.
  • Assist in creating business process flows.
  • Understand current processes and become a subject matter expert in the specific business area and application.
  • Collaborate with team members to understand organization and operational challenges.
  • Execute test plans for quality assurance prior to user acceptance testing.
  • Assist with the daily operations of the team, including preparation of meeting minutes, status reporting and project documentation.
  • Support the project team by providing backup end user support for multiple internal and external applications to a wide range of constituents.
  • Take input from the project teams and appropriately and accurately apply comments/feedback.

QUALIFICATIONS
  • 3+ years of post-graduate professional experience and college degree.
  • Excellent written and verbal communication skills.
  • Highly organized with strong follow-through and a keen attention to detail.
  • Ability to work under pressure and tight deadlines while still ensuring a high-quality work product.
  • Capable of working with minimal supervision; proficient and able to handle multiple projects, managing toward deadlines and deliverables.
  • Ability and willingness to take initiative and work collaboratively with internal and external parties.
  • Outstanding analytical, problem-solving, and creative thinking skills.
  • Possesses outstanding analytical, problem-solving, and creative thinking skills.
  • Customer service oriented.
  • Proficient in PowerPoint, Microsoft Excel, Word, and Outlook; Microsoft Project and Visio a plus.
Salary Range for this role is $70K to $100K

When applying, please be sure to include a cover letter with your salary expectations for this role. We thank all applicants for their interest in this opportunity, however only qualified candidates selected for an interview will be contacted. NO EMAILS OR PHONE CALLS PLEASE.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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