Company Background
Healthmap Solutions is the future of specialty health management that focuses on progressive diseases, with a particular expertise in kidney health populations. Healthmap Solutions uses clinical big data resources and high-powered analytics to power complex specialty health management programs. Healthmap Solutions is a diverse, growing company committed to our clients and our employees. We are champions for better health, for those who need us most.

Position Summary
The Business Analyst, Product represents business stakeholders to elicit, understand, analyze, document, refine, and communicate business needs so that technical delivery teams can build effective solutions. This requires a detailed understanding of client needs, as well as business vision and strategy, to prioritize investment, business value, and delivery. The ideal candidate must be able to work collaboratively as a fully contributing team member, under broad guidance from product strategy and well-formed development team and performs essential tasks to support the team including requirement gathering, data analysis, product testing, issue management, meeting facilitation, and documentation.

Responsibilities

• Develop a functional understanding of our industry, clients, and solutions we offer.
• Understand the business processes, story mapping, documenting detailed business requirements, developing functional designs, conducting gap analysis, etc. that bring the client and project team to a common understanding of the product and how it will satisfy the business need.
• Support monitoring data quality metrics and ensure business data and reporting needs are met.
• Help support documentation of acceptance criteria in user stories and the testing effort.
• Support and maintain the product backlog.
• Elaborate user stories for implementation, working with the Product Manager to ensure alignment toward the business vision and strategy.
• Work closely with the Product Manager to translate roadmaps into user stories that are part of a well- groomed backlog.
• Plan, organize, and help facilitate User Acceptance Testing.
• Provide production support issue triage and facilitate timely resolution, adhering to acceptable quality thresholds.
• Promote a collaborative working relationship with the team and stakeholders.
• Conduct all business in accordance with Healthmap policies and procedures.
• Advises on current and future processes and requirements.
• Responsible for staying current with enterprise standards, industry standards and technologies, methodologies, and best practices.

Requirements

• Bachelor’s degree in a related field or an equivalent combination of education and work experience.
• Minimum of 3 years of experience and successful track record as a Business Analyst in an Agile environment.
• Healthcare experience.
• Experience with MS Office (Word, Excel, PowerPoint, Visio) and Jira.
• Basic SQL experience is preferred.
• Tableau experience is a plus.

Skills

• Experience in software development, business analysis, and system lifecycles development is preferred.
• Strong analytical, problem-solving, and business skills to extract implicit, unstated, and unrecognized requirements.
• Keen understanding of backlog management practices and experience using various backlog management tools.
• Effective meeting management skills to initiate, develop agenda, conduct, and communicate decisions.
• Strong attention to detail including precise and effective communications and proven ability to manage multiple, competing priorities simultaneously.
• Ability to “think out of the box” and develop creative solutions.
• Energetic, shows passion and is invested in the project as well as our business.
• Must demonstrate proactive service skills and effective stakeholder management Self-starter with innate desire to learn.

Travel
Minimal, as determined by business needs.

Americans with Disability Specifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As an Equal Opportunity Employer, we will not discriminate against any job candidate or employee due to age, race, religion, ethnicity, national origin, gender, gender identity/expression, sexual orientation, disability, familial status, veteran status, marital status, parental status, or pregnancy. In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.