Office of Information Technology (MaineIT)

Business Continuity and Disaster Recovery Officer, Public Service Manager II

(Re-Post)

OPENS: January 12, 2023

CLOSING: February 03, 2023

OVERVIEW:

The Department of Administrative and Financial Services (DAFS) Office of Information Technology (MaineIT) provides information technology support to over 13,000 employees. MaineIT oversees large scale enterprise applications that support the critical and diverse business needs of the State of Maine and its agencies.

MaineIT is seeking a highly talented individual who will represent our C.A.R.E. values in all that they do. At MaineIT we:

• Practice Customer-focus, ensuring that our customers are heard, and their needs are met.
• Hold ourselves to a high level of Accountability by being transparent with our stakeholders.
• Maintain an effective level of Responsiveness by providing timely updates in a proactive manner.
• Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors.

ABOUT THE JOB DETAILS:

Continuity of operations planning provides the procedures for sustaining the State’s mission-essential functions during a wide range of emergency circumstances prior to returning to normal operations. Business continuity addresses the continuation of mission essential business processes and their supporting information technology systems during and after a disruption. This position supports the State Chief Information Security Officer in the performance of duties and responsibilities associated with ensuring the resiliency of continuity of operations and continuity of government as they relate to information technology.

This position will provide specialized consultative advice, expertise, and guidance to the to numerous State of Maine departments on the conduct of contingency planning as specified in federal law and guidance. Ensure the development, approval, periodic review, training, testing and exercises of contingency plans. This position routinely deals with highly sensitive details surrounding the security of the State of Maine network and the confidential data it contains.

The position will work with contracted support in the completion of this important mission.

Hybrid Work Opportunity – The employee in this position currently has the opportunity to work from home as much as 90% of the time.

PREFERRED QUALIFICATIONS:

• Job Knowledge-expertise in contingency planning. Especially the development of business impact analysis, business continuity and disaster recovery plans;
• Written Communications - Ability to write effective plan documents;
• Oral Communications - Ability to communicate plans and to brief executive leadership and train others;
• Quality and Thoroughness of Work - Work is completed on time and correct the first time;
• Judgment/Professionalism - The subject matter expert of the essential functions of State Government and the IT backbone that it runs on;
• Effective & Efficient Productivity - Sets priorities and meets objectives;
• Problem Solving - Develops plans that reduce the risk posed by some of the most technically complex problems in crisis situations;
• Initiative - Sees what needs to be done and does it;
• Customer Service - Demonstrates MaineIT CARES values. Builds coalitions amongst the supported agencies to ensure the continuity of essential services to State of Maine citizens;
• Adaptability - Highly dynamic individual able to balance competing demands of information security, agency business functions, and risk to the State.
• Reliability - Can be relied upon to do their duty;
• Interpersonal Skills - Demonstrates empathy and emotional intelligence to make MaineIT and supported agencies successful; and
• Teamwork - Works well with others to meet organizational goals.

CONTINUED PROFESSIONAL DEVELOPMENT OPPORTUNITIES:

• Select and work with vendor support and best in class automated planning tools to establish and maintain a state resiliency program.
• Improved understanding on all manner of contingency plans including Incident Response, Information System Contingency, Continuity of Operations Plan, Occupant Emergency, and Crisis Communication Plans and planning.
• Work with every department in the executive branch and gain an understanding of their essential business functions and how they deliver essential services to State of Maine citizens; and
• Experience working in state government as part of a large IT enterprise.

WHAT WILL YOU DO?

• Develop the contingency planning policy statement. A formal department or agency policy provides the authority and guidance necessary to develop an effective contingency plan.
• Conduct the business impact analysis (BIA). The BIA helps to identify and prioritize critical IT systems and components.
• Identify preventive controls. Measures taken to reduce the effects of system disruptions can increase system availability and reduce contingency life cycle costs.
• Develop recovery strategies. Thorough recovery strategies ensure that the system may be recovered quickly and effectively following a disruption.
• Develop an IT contingency plan. The contingency plan should contain detailed guidance and procedures for restoring a damaged system.
• Plan testing, training, and exercises. Testing the plan identifies planning gaps, whereas training prepares recovery personnel for plan activation; both activities improve plan effectiveness and overall agency preparedness.
• Plan maintenance. The plan should be a living document that is updated regularly to remain current with system enhancements.

MINIMUM QUALIFICATIONS:

A Bachelor of Arts degree in an appropriate field (e.g., Computer Science, Information Technology) and two years demonstrated experience with contingency planning and conducting a Business Impact Analysis. Four years of direct experience with disaster recovery planning may be used in lieu of a degree. Professional certification a plus (e.g., CBCP). Additionally, strong experience with the backup and recovery of networks and systems is a must.

The selected candidate will be required to pass the required background checks as a condition of employment.

HOW TO APPLY:

Interested applicants need to apply online by selecting the "Apply for this opening" button along with uploading a cover letter and current resume.

Resume’ and Cover Letter must be submitted in order to be considered for an interview. Application deadline: February 03, 2023

All current MaineIT Job postings can be found here: « Openings at State of Maine Office of Information Technology

SALARY:

JOB CLASS CODE: MH 31 POSITION: 004250755 PAY GRADE: 31 – ($75,275.20 -102,502.40)

• Includes a 10% recruitment and retention salary adjustment.

BENEFITS:

• Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage– The State of Maine pays 85%-100% of employee-only premiums ($10,996.70-$12,937.34 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit– Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance– The State of Maine pays 100% of employee-only dental premiums ($379.60 annual value).
• Retirement Plan– The State of Maine contributes 17.96% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement– Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts– Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness– The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
• Parental leaveis one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive four weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation– Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
• Learn aboutadditional wellness benefits for State employees from the Office of Employee Health and Wellness.

• Maine State Government is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide reasonable accommodations to qualified individuals with disabilities upon request.