Business Development Specialist I or II - Hybrid

Full Time
Remote
Posted
Job description

Location: , Hybrid Remote, United States
Organization: Constellation New Energy, Inc.
Job ID: 246449
Date Posted: May 2, 2023


Job Description

Description

Description - External

As the nation's largest producer of clean, carbon-free energy, Constellation is a company purpose-built to meet the challenges of the climate crisis. Constellation has been the leader in clean energy production for more than a decade. Now, we're accelerating, speeding our low-carbon or no-carbon power to more people in more places, day and night, providing our customers and communities with options to buy, manage and use energy as part of their decarbonization mission. The race is on to confront the climate crisis and Constellation is ready to meet the challenge.

Constellation has been the leader in carbon-free energy production for more than a decade, and generates 50% more clean, carbon-free electricity than any other company in America. We're generating power 24/7 with the nation's largest emission-free nuclear energy fleet, providing enough clean energy to power 15 million homes. Constellation offers customers a range of clean, zero-carbon energy solutions to help reduce their carbon footprint and achieve their sustainability goals.

We are committed to advancing diversity, equity and inclusion and believe in attracting, retaining and advancing employees who will best serve and represent our customers, partners and communities. We provide a workplace that ensures mutual respect, where each individual has the opportunity to grow and contribute at their greatest potential. Constellation will provide you the tools and resources you need to design, build and power a successful career.

Constellation offers a wide range of benefits, designed to help our employees thrive professionally and personally. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including a robust wellness program; paid time off for vacation, holidays and sick days; and much more.

***********This Business Development Specialist (BDS) role can be filled at the BDS I or BDS II level. Please see minimum qualifications listed below for each level ***************

LOCATION

This role offers hybrid flexibility. As a hybrid role, an in office presence will be required. Our ideal will live within commuting distance to one of our office locations and have the ability to participate in in-office meetings and collaboration, as needed. Office locations include Boston, MA; Baltimore, MD; Chicago, IL; Kennett Square, PA; or Houston, TX.

PRIMARY PURPOSE OF POSITION

The Business Development Specialist is responsible for owning the accuracy and integrity of customer and account data in the Customer Relationship Management (CRM) system and providing technical support to the sales and account management team. This role is also the liaison and point of contact with other functional groups for pre-deal related issues in the sales cycle.


PRIMARY DUTIES AND ACCOUNTABILITIES

The Business Development Specialist I is developing or proficient; the Business Development Specialist II has demonstrated strong or advanced abilities in the characteristics/behaviors described below.

SALARY
Business Development Specialist 1: Expected salary range of $51,850 to $61,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Business Development Specialist 2: Expected salary range of $54,400 to $64,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

  • Utility, Market, Lead Source, Product Knowledge. Independently determines appropriate delivery point and rate class. Collaborates on appropriate products, and margins when creating opportunities and offers to support transactions. Understands requirements in at least two utilities/iso's and the impact to the customer, channel partner, and organization of selections made during set up and pricing based on utility, market, lead source, and product. Demonstrates strong knowledge of managing non-standard requests and leads coordination with the pricing and legal teams as needed. (30%)
  • Communication External and Internal. Clearly and professionally communicates, in writing and verbally, with external parties (e.g., customers, prospects, and channel partners) and internally with sales, team members and other functions. Interacts directly with prospects, customers, channel partners, sales, and other internal functions to ensure the accuracy and integrity of customer data in Customer Relationship Management (CRM) system. Sends pricing and contracts directly to channel partners and customers (25%)
  • Data Analytics and Management. Evaluates current and historic account information, lead source, market, and product to ensure that we create the best account structure and present the best options. Provides strong data and technical support to Business Development Managers, Account Managers, and external customers with an advanced understanding of regional utility requirements and account structures. Owns and maintains data accuracy in CRM, including any complex changes in customer data (e.g., ownership changes, splits, and name changes). Establishes and maintains account hierarchy within the system of record; creates various pricing scenarios to support transactions. (25%)
  • Process Improvements. Exhibits strong knowledge of systems to advocate for and participate in process improvement efforts. This may include cleanup projects, new hire training, development of process efficiencies and system enhancements, and any required ongoing testing. (10%)
  • Team Lead. Serves as internal resource to team and initial escalation point to resolve challenges throughout the data validation process and work through system sync issues. Liaison between Sales, internal functional groups, and customers/channel partners to ensure open communication and coordination throughout the data validation process and contract execution. (10%)

Qualifications

MINIMUM QUALIFICATIONS

MINIMUM QUALIFICATIONS FOR BUSINESS DEVELOPMENT SPECIALIST I

  • Highly proficient in Word, Excel, PowerPoint, and Outlook
  • Exceptional written and oral communication skills to function in a team environment and to maintain rapport with employees and customers
  • Strong analytical skills, attention to detail, problem-solving, and independent decision-making
  • Ability to effectively build and maintain relationships with internal customers
  • Flexibility on the job and the ability to work under multiple, daily deadlines
  • Ability to maintain confidentiality of all information always

PREFERRED QUALIFICATIONS

  • Bachelor's Degree
  • Sales Support or Inside Sales experience
  • User experience with Salesforce and/or Microsoft Dynamics CRM

MINIMUM QUALIFICATIONS FOR BUSINESS DEVELOPMENT SPECIALIST II

  • Demonstrated understanding of energy products, pricing, and market conditions
  • Highly proficient in Word, Excel, PowerPoint, and Outlook
  • Exceptional written and oral communication skills to function in a team environment and to maintain rapport with employees and customers
  • Strong analytical skills, attention to detail, problem-solving, and independent decision-making
  • Exceptional organization and time management skills, able to navigate competing priorities
  • Experience with creating and maintaining data in Customer Relationship Management (CRM) system, preferably Salesforce and/or Microsoft Dynamics
  • Ability to train other Business Development Specialists
  • Ability to understand and support complex and non-standard deals
  • Ability to communicate with and support external partners and customers
  • Ability to effectively build and maintain relationships with internal customers
  • Flexibility on the job and the ability to work under multiple, daily deadlines
  • Ability to maintain confidentiality of all information always

PREFERRED QUALIFICATIONS

  • Bachelor's Degree
  • Sales Support or Inside Sales experience


Constellation is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

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