PLEASE APPLY BY September 13, 2022
Salary Range: $79,119 - $118,677
This is an exempt position. Pay rates are based on education, skill, experience level and internal equity.

Follow Your Calling, Find your Career
The success of Mecklenburg County rests on strong, competent talent at all levels of the organization. Join our Human Resources team and help us find, grow, and support the County’s most valuable assets, our employees. Our team of professionals – which encompasses all areas of Human Resources including total rewards, talent acquisition, benefits, compliance, and employee relations – is dedicated to serving more than 1 million county residents as well as 6,000 employees. If you’re looking for a career where your work is important, come be a part of Mecklenburg County Government and help us provide a community of pride and choice for people to live, learn, work, and recreate.

POSITION SUMMARY
Direct and coordinate operations of all administrative and support functions including participating in the formulation of policies and procedures governing fiscal and budgetary operations and controls, personnel administration, data analytics, and other managerial functions. This position, performing highly responsible administrative work, is responsible for managing daily activities of assigned department or division for business execution and identifies opportunities for improvement or efficiencies.

ESSENTIAL FUNCTIONS

• Develop and implement strategies meant to assist the business in meeting its critical goals and objectives in the most efficient manner possible
• Approve and allocate resources based on business priorities
• Maintain and manage Human Resources dashboards and data analytics
• Respond to requests for data/analysis from Human Resources leadership team, other departments, and County Leadership
• Evaluate and recommend changes to policies or procedures
• Own and manage Human Resources strategic business planning, budget development/monitoring, and performance measurement reporting.
• Manage customer relations, performance measurement, strategic planning, and budget/financial activities
• Develop and supervise Management Analysts and Administrative staff, as appropriate
• Coordinate internal and external communications in partnership with the Public Information Office
• Coordinate with the Human Resources designee for department needs
• Oversee procurement and contracting procedures and processes (RFPs, invoice processing, etc.)
• Perform needs assessments and analyzing the effectiveness of service delivery
• Lead special projects as assigned by the department director
• Review, interpret, and make recommendations on policies
• Serves as a liaison, both internally and externally

MINIMUM QUALIFICATIONS
Experience: Minimum of six years of progressively responsible experience related to the area of assignment; including one year of supervisory experience or completion of an approved supervisory training program.
Education: Bachelor's degree in a Public Administration, Business Administration, or a related field
Combination of relevant education and relevant experience accepted? Yes

PREFERRED QUALIFICATIONS

• Master’s degree in Public Administration, Business Administration or related to area of assignment
• Experience with or ability to learn Power BI (developing/maintaining/refreshing dashboards and reports)

KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of

• Administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
• Principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Business and management principles involved in strategic planning, budgeting, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources

Skills

• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions

Abilities

• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information received
• Formal Presentation: Presenting ideas effectively to individuals or groups when given time to prepare; delivering presentations suited to the characteristics and needs of the audience
• Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences
• Building Partnerships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals

COMPUTER SKILLS

• Advanced proficiency in various computer programs including Microsoft Office Suite, specifically Excel

REASONABLE ACCOMMODATIONS STATEMENT
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

DISCLAIMER STATEMENT
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.

Mecklenburg County requires proof of COVID-19 vaccination as a condition of employment for any new Mecklenburg County employees.