Job description
About defi SOLUTIONS:
It’s an exciting time to join defi!
defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company’s comprehensive suite of originations, servicing, and analytics solutions together with technology-enabled processing services creates a flexible, configurable, and scalable platform that addresses lenders and borrowers ever-evolving needs. defi SOLUTIONS combines the expertise of defi SOLUTIONS and the former Sagent Auto Lending with the backing of Warburg Pincus, Bain Capital Ventures and Fiserv.
Position Purpose:
The Business Systems Analyst is the critical link between our clients, customers, products, and personnel to create optimal solutions. Utilizing business analysis techniques, tools, and templates, the BSA defines detailed requirements through the use of industry insights, experience and applicable business systems as inputs in addition to system configurations and enhancements. It is rewarding to finish a project where you can see how your influence, ideas and practices have met an important internal or external client need.
Essential functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Some Product and Industry knowledge of Auto Finance.
- Coordinates and supports development lifecycle of defi's application software through the creation and management of high-quality business requirements and specifications
- Spearheads the conversations in identifying and understanding opportunities and configures the process and/or the system to enhance the organization; proactively identify system related process improvements.
- Ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project
- Act as the liaison between all business units and the Technology team by interviewing, understanding, and analyzing the needs of our customers and clients
- Creates detailed Business Specifications including but not limited to the following: current and desired state business process models, develop uses cases and/or user stories, defined business rules and preferences, proposed prototypes, and acceptance criteria
- Participates and adheres to the SDLC (Agile and Waterfall) process according to procedures and approved format
- Participates in and provides feedback for peer reviews of requirements documentation and testing plans
- Assists with managing the requests, accounting for all tasks, their status and priorities
- Copes with complex situations through deliberate analysis and planning
- Works in conjunction with and as back-up Quality Assurance Analyst
Required education and experience:
- Bachelor’s Degree in Computer Science or related discipline
- Minimum of two (2) years experience as a Business Systems Analyst or comparable experience within the auto lending or leasing industry
- Minimum of one (1) year experience designing lending software
Preferred education and experience:
- Certifications – CBAP (Certified Business Analyst Professional) certification preferred
- Experience working at a financial institution or SaaS company
- Dealership experience
Additional eligibility requirements:
- Excellent time management skills including the ability to manage competing priorities
- Ability to establish and maintain effective working relationships with managers and associates, along with working with external clients and vendors
- Ability to interpret and communicate the needs of the business and the systems team effectively to all stakeholders, focusing on the “what” and the “why”, not the “how”
- Understands and applies the appropriate use of various analysis techniques (textual formats, models, diagrams and matrices)
- Demonstrated ability to evaluate and prioritize many tasks against limited development resources
- Knowledge of project management principles, practices, techniques, and tools
- Success presenting information to technical and non-technical staff in a manner facilitating understanding by the intended audience
- Solid written skills to document needs accurately for delivery of a quality product
- Effectively recognizes opportunities beyond the underlying business needs and issues
- Demonstrated ability to work well in a team environment
Travel required:
- Travel is less than 20% of time
Work environment
- Typical work hours are 8 am to 5 pm Monday through Friday Eastern Time or Central Time and may require additional hours to complete tasks on weekdays or weekends.
- Ability to use common computer equipment effectively
Physical demands
- Constantly operates a computer as all work is completed on an employer provided computer
- Remaining in a stationary position, often standing, or sitting for prolonged periods.
- Communicating with others to exchange information.
- Repeating motions that may include the wrists, hands and/or fingers.
- Assessing the accuracy, neatness and thoroughness of the work assigned.
- Light work that includes moving/carrying objects up to 10 pounds.
Affirmative Action/EEO statement:
defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
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