Call Center Customer Service Representative
Job description
Call Center Representatives needed to work for a medical company in Farmingdale. This position will be onsite Monday – Friday and need to be vaccinated. Candidates must have great customer service and communication skills.
Responsibility:
· Strong communication, both written and verbal
· Patient and empathetic attitude
· Strong time management and organizational skills
· Adaptability and flexibility
· Ability to work in a fast-paced environment
· Superior analytical skills
· Strong computer skills
· Scheduling and confirming appointment
· Assisting with patient demographics, inputting information into EMR system
· Insurance eligibility and benefit experience
Qualifications
· Call Center or Medical office experience 2 years
· High School diploma
· MS Office experience
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Analysis skills: 1 year (Preferred)
Work Location: One location
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