Call Room Communicator

Optum Home Solutions, LLC / Bath Planet is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable, and maintenance-free. We were voted top bathroom remodeling company in the state this year.

Optum Home Solutions, LLC is looking for a Super Star Call Center representative for our Tempe, AZ market and surrounding areas to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Jump on the board NOW as positions fill quickly! Earn money while making a positive impact that help homeowners improve their homes.

General Purpose:

Customer Service skills is a must. Contact homeowners by telephone, set up qualified appointments for free consultations.

We offer hourly plus commission.

Main Job Tasks and Responsibilities:

• Deliver scripted pitch to the homeowners
• Adjust scripted pitch to meet needs of specific homeowners
• Handle homeowner's questions and objections
• Obtain homeowners information including names and addresses phone numbers etc.
• Receive appointments over the telephone
• Input appointment details into the computer system
• Input homeowners’ information and important details of conversation

• Answer telephone calls from potential homeowners who are responding to advertisements
• Contact homeowners to follow up on initial interaction
• Update lead information and maintaining reports
• Education and Experience:
• Knowledge of sales and marketing principles and strategies
• Relevant work experience in telemarketing, sales, marketing, or promotions
• Product knowledge -Training provided
• Proficiency in relevant computer applications
• Follow up with customers you have set

Key Competencies:

• Communication skills
• Information gathering & management
• Persuasiveness Adaptability
• Initiative Tenacious

• High energy level Self-Motivation
• Industry best training
• Ongoing Support
• Advancement Opportunities

(623) 388-8899

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