Job description

Helps maintain a safe and secure campus learning environments for all by protecting lives, property, and reputation of Colorado College and the greater community, including guests and visitors. Campus Safety functions twenty-four hours a day, seven days a week, therefore, a Campus Safety Officer can be assigned to work weekends, holidays, overnight shifts or critical incidents. A Campus Safety Officer supports the day-to-day communication operations, patrol and community service and emergency response efforts throughout campus. This position brings awareness and communicates resources to adhere to the college's policies. A Campus Safety Officer is expected to have high visibility and engagement within the campus community.

Anticipated Salary Range: See Pay Information below

Responsibilities:
Communication Operations:

• Serve as initial point of contact via telephone, email, in person and radio; utilize customer service skills to gather pertinent information quickly and efficiently; summarize, prioritize, and distribute that information to units in the field.
• Monitor the status of officers and student staff in the field and provide them with information; maintain up-to-date knowledge of various information databases as well as the department operations manual, student code of conduct, and college policies; assist with follow-up to include notification of campus administration, emergency services, or on-campus service providers to initiate additional support or repairs.
• Create, maintain, and document accurate records of calls for service from intake to response, resolution, and follow-up using a records management software, paper, and other electronic databases as applicable.
• Monitor multiple security systems, such as closed-circuit cameras, card access, mass emergency notification systems, emergency communication channels to include call boxes and elevator telephones, and fire/burglar alarm systems; generate calls for service, dispatch appropriate services to respond based on reports or observations.
• Serve as a liaison for notification to other campus support resources and departments.
• Organize and maintain keys, access cards, building locking and unlocking requests, daily activity logs, radios, other equipment, and office supplies.

Patrol and Community Service:

• Patrol buildings, parking lots and grounds to prevent theft, trespass, vandalism and other offenses; watch for and investigate unusual or suspicious activities, circumstances or behaviors and inappropriate use of college facilities or property; lock and unlock doors, monitor for safety concerns and hazards (i.e. fire, toxic spills, water leaks, heating/hot water equipment problems) and ensure proper functioning of building alarm systems and security lights; take appropriate action in accordance with federal, state, municipal regulations and college policy.
• Engage, provide, and exchange information with students, employees, and guests; establish rapport with members of the college community and surrounding areas; participate in community relations activities.
• Maintain a positive and courteous demeanor, practice open dialogue, and communicate with others in a professional and respectful manner.
• Enforce all written and posted college parking and traffic regulations to include municipal street permitted areas/zones.
• Complete sector check logs, prepare written reports and other forms or documentation as required.
• Provide safe transportation to students and employees on and around the campus.

Emergency Response:

• Respond to fire alarm activation and assist emergency personnel on scene, triage initial problem and contact facilities services to initiate repairs.
• Render first-aid in event of minor injuries; make sound decisions regarding transport to Student Health Center, hospital, or requesting an ambulance to the scene.
• May respond to and assist with traffic accidents on or in close proximity to campus until the arrival of proper authorities.
• Serve as initial point of contact in emergency situations; utilize verbal de-escalation practices, and customer service skills to quickly and efficiently gather pertinent incident information from reporting parties and summarize, prioritize, and distribute that information to units in the field; initiate all applicable emergency protocols at the direction of the acting incident commander. Complete, prepare written reports, and other forms or documentation as required.
• Provide services for special events including security/event management, emergency management, and physical security.
• Maintain current knowledge of the colleges Emergency Management Plan and the roles of campus safety and/or campus safety officers within that plan. Establishing command and managing critical incidents as well as the effects of an incident on the college

o Actively support the colleges plan to be an antiracist institution by understanding, engaging with, and promoting diversity, inclusion, and equity in the college community.
o Promote a culture of safety and environmental protection by working in a safe manner; immediately reporting unsafe
situations and accidents; following college procedures; and participating in appropriate safety training.
o Demonstrate environmental sustainability by using college resources wisely and supporting the colleges sustainability
initiatives and innovation.
o Perform other duties as assigned.

Additional Responsibilities:
o Actively support the colleges plan to be an antiracist institution by understanding, engaging with, and promoting diversity, inclusion, and equity in the college community.
o Promote a culture of safety and environmental protection by working in a safe manner; immediately reporting unsafe
situations and accidents; following college procedures; and participating in appropriate safety training.
o Demonstrate environmental sustainability by using college resources wisely and supporting the colleges sustainability
initiatives and innovation.
o Perform other duties as assigned.

Required Qualifications:
High school graduate plus a minimum of three years of related experience or equivalent education; must be 21 and possess and maintain a valid drivers license and a driving record that is insurable by Colorado Colleges motor vehicle insurance carrier; excellent oral and written communication skills; excellent customer service skills; ability to exercise good judgment and handle confidential/sensitive information with discretion; ability to think critically and problem solve; ability to engage and develop working relationships with people from different cultural backgrounds; proficient with Microsoft Office Suite; ability to operate computer equipment and a 2-way radio. Physical requirements include ability to work outdoors in all weather conditions; walking, prolonged standing, climbing of stairs; ability to lift/carry up to 20 lbs.

Preferred Qualifications:
Associate degree or certifications in a related field to include NIMS ICS certification; experience in higher education setting, campus safety, security, hospitality services, and/or emergency responses services

Job Type: Full-time

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