Job Description

POSITION SUMMARY

The Care Navigator acts as a liaison between the tenant and other program support services. Tenant advocate to ensure quality services to maintain optimum health and wellness needs are being met without barriers.

ESSENTIAL RESPONSIBILITIES:

Activities include but are not limited to the following:

• Greets new tenants on arrival, shows new ESSHI tenant to their unit, provide basic tour of building.
• Provides review of included services eligible to those enrolled in ESSHI program.
• Assist tenant in identifying needs for unit to sustain in supportive housing.
• Assist tenant in getting settled in ESSHI unit.
• Completes lifestyle review tool with tenant within 72 hours of arrival and annually thereafter.
• Creates individualized care plan within 5 days of admission, update with significant change, and reassess annually.
• Acts as liaison and works in conjunction with Presbyterian Residential Care Management Agency to make sure tenant makes monthly visit and completing any necessary requirements as directed by agency.
• Conducts monthly unit checks with tenant.
• Monitor Medicaid status and report to Presbyterian Residential Care Management Agency when recertification is required as well as for alternative benefits.
• Ensures all initial linkages are established and maintained.
• Collaborates with all service providers and establishes team communication plan.
• Advocates for additional services and linkages as appropriate based on any observed or reported change in conditions.
• Collaborates with all ESSHI team members for active involvement in ESSHI programing.
• Attend team meetings.
• Maintains current documentation related to admission, continued check-ins, and annually.
• After hours on call rotation as designated by Program Manager.
• Perform all other duties as outlined by the Program Manager/Director.

QUALIFICATIONS/EDUCATION/EXPERIENCE

• Bachelor’s degree in psychology, sociology, human services or related field.
• 1-2 years’ experience in Human Services, primarily Geriatric.
• Basic Computer Skills (Windows, Outlook, Adobe Acrobat, Word, Excel).
• This position does have regular and substantial unsupervised or unrestricted physical contact with individuals receiving services and is required by law to be fingerprinted for a criminal history record check.
• Travel is required. Must have a valid NYS Driver’s License and reliable transportation.
• Must possess the ability to make independent decisions when circumstances are warranted.

WORK ENVIRONMENT/HAZARDS

• Job related tasks do not involve exposure or potential exposure to blood, body fluids, or tissue and Category I tasks are not a condition of employment.
• OSHA Exposure Category III

PHYSICAL DEMANDS

• The employee must have full sight and hearing with fluency in the English language. While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to stand, walk and sit. Must be able to sit for long periods of time.
• Constantly operates a computer and other office productivity machinery, such as a copy machine, scanner, computer printer, etc.
• The employee must occasionally lift and/or move up to 25 pounds.
• Certain deadlines and unanticipated developments may require work during evenings, weekends;
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising work-flow and efficiency.

WORK CONTACT GROUP

All staff, individuals at sites, visitors, family members, vendors, various regulatory and professional agencies.

SUPERVISED BY: ESSHI Program Manager

Company Description

Presbyterian Homes & Services, a Community Wellness Partner, offers a full range of healthcare services for older adults on a tranquil, 62-acre campus. Services provided include rehabilitation, assisted living, skilled nursing, home care, and more.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 403(b) Retirement
• Tuition Reimbursement
• Paid Holidays
• Paid Vacation
• Monthly Employee Retention Events