Cargo Office Agent - Airport

Full Time
Orlando, FL 32827
Posted
Job description

Job Description:

Tri-Star is a fast growing company with 3 different locations in Florida. We are seeking an experienced individual for our Orlando location. Duties includes customer service, data entry, translation, and documentation. The position starts at $18 with benefits.

Shift available is afternoon/night (1PM to 9:30PM)

Requirements:

  • Must be able to pass all pre-employment drug test and background check
  • Must be a US Citizen or permanent resident
  • Must possess a valid Driver’s License
  • Must be able to lift 50 pounds
  • Must have great computer skills
  • Must be at least 18 years of age
  • High school diploma or GED
  • Must possess the ability to read, write, fluently speak and understand the English and Spanish language - any other languages is a plus
  • Must be have flexibility with varied shifts, weekends, and holidays.
  • Must have reliable transportation
  • Must be able to work in the sun or rain for a short period of time is necessary
  • Must be able to stand for more than an hour
  • Must be able to multitask
  • Must be able to work under pressure and finish tasks within a short period of time

Job Duties:

  • Provide customers information requested on shipments status
  • Provide reports on shipments status and damages
  • Make accurate data entries on the airlines systems
  • Use proper telephone etiquette; answer phones within 3 rings.
  • Bring any customer issues to the attention of a supervisor
  • Communication with the warehouse staff and supervisors on flights priorities and times
  • Prepare documentation for the flights and keep customers informed of the progress.
  • Respond to emails in a timely manner.
  • Be able to learn new procedures and rules in a timely manner
  • Complete paperwork for any shipments being dropped off or picked up.
  • Survey all work and office areas for neat, clean, and orderly conditions, including all back offices. Areas must be free of debris and any other work safety hazards.
  • Maintain files organized and completed.
  • Adhere to all FAA, TSA, USDA, Airport, Tri-Star Safety and Security procedures.
  • Complete daily briefings with supervisors.
  • Challenge any unauthorized person entering non-public areas.

Benefits Offered:

  • Medical, Dental, Vision
  • Vacation (after completing 1 year with the company)
  • Life Insurance
  • Company Loan Program

Other information:

  • Pay is twice a month - every 5th and 20th.
  • Shift available is afternoon/night (1PM to 9:30PM)

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Night shift
  • Overtime

Application Question(s):

  • Are you available to work the afternoon/night shift mentioned? 1PM to 9:30PM

Language:

  • Spanish (Preferred)

Work Location: One location

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