Job description

*APPLICATIONS MUST BE SUBMITTED THROUGH*: https://app.smartsheet.com/b/form/8860bc5aef014b9ba154e13b092fd49d

Salary Range: $120,000 - $200,000

Organizational Overview

The King County Regional Homelessness Authority (RHA) oversees all homelessness related programming and prevention initiatives in the Seattle/King County region. Created via an interlocal agreement between the City of Seattle and King County in 2019, the Authority is charged with building and implementing a regional approach to ending homelessness in King County. To accomplish this, the Authority is specifically tasked with:

1. Engaging and centering people with lived experience;

2. Focusing on justice-based approaches to actively address disproportionalities in the population experiencing homelessness; and

3. Integrating the perspectives of a wide range of stakeholders across King County through a sub-regional planning process that recognizes the unique attributes of communities within the county.

The Authority is currently in its founding era and seeks dynamic and skilled leaders at all levels.

Team Overview

The leadership team within the Authority is responsible for oversight of critical agency activities including program development and oversight, procurement, fiscal management, ombudsperson functions, etc. Members of this team report directly to the CEO and have broad mandates to execute on large scale tasks in service of the Authority’s mission and principles.

Role Description

The Chief Community Impact Officer (CCIO) works closely with the CEO, staff, and Board to help shape and implement the strategic vision the Authority has for responding to and ending homelessness in the region. The CCIO is responsible for the development and implementation of the Authority’s community organizing, data management and reporting (including HMIS and other data collection as deemed necessary by Authority leadership), and sub regional planning initiatives. This role is responsible for using data in ways that are innovative and strategic and aligned to the Authority’s core belief that those who have directly experienced homelessness are best suited to develop the solutions that will ultimately end homelessness. The CCIO will be responsible for building a department that can provide robust near real time data to agency decision makers, providers, people experiencing homelessness, and other community members as needed. Additionally, this role will be responsible for spearheading initiatives that will enable the Authority to routinely share what progress has been made towards ending homelessness in the region. This role will also oversee the Authority’s sub-regional planning process, a critically important process that will allow the Authority to deploy its resources efficiently across the County and with granular understanding of the challenges and opportunities that exist within the 39 cities (and additional unincorporated areas) within King County. Additionally, the CCIO will be responsible for ensuring departmental protocols and standards that support the departments of the Ombudsperson as well as the Chief Program Officer. This role supervises a department of 10+ staff with the potential to grow substantially in response to funding availability in subsequent budget allocations or through other revenue generating partnerships. The CCIO is a member of the Leadership Team and assists in providing oversight for the Authority’s strategic direction, teambuilding, implementation of policies and practices, budgeting, and planning processes. The CCIO is closely involved in designing and managing a healthy organizational culture centered on the Authority’s values of community, justice, well-being, learning, collaboration, trust, flexibility, intersectionality and transformation.

Accountabilities

Department Leadership & Special Projects (40%) Support the on-going growth and development of enterprise level technology solutions to collect, organize, and make meaning of the Authority’s data collection efforts Develop and manage new data collection strategies to close knowledge gaps and increase the capacity of the Authority to have near real time understanding of needs and housing or service availability in the county. In collaboration with the CEO develop and manage a sub-regional planning process that leverages robust data collection, stakeholder engagement, listening sessions, program audits, and other strategies to develop sub-regional plans that support the Authority in the most efficient deployment of its resources. Develop or procure and manage a successful and HUD compliant HMIS system. Directly manage a team responsible for key implementing key agency priorities. Support efficiency of the Executive Office through strong administrative skills and prioritization with a big picture/agency-wide lens Lead work on high-priority special projects and/or oversee cross-department workstreams to support project management or ownership in work streams in need of additional strategic support or capacity Maintain strong relationships with other Chiefs to support informal management/resourcing and strategy needs in the absence of the CEO Grow and develop a diverse, highly skilled team to execute programming and initiatives and drive continuous improvement oversight; Directly supervise 3+ direct reports

Organizational Strategy & Operations (40%) Support the development and design of strategy to support a new regional authority in day-to-day operations and oversight of all homelessness related programs and initiatives in collaboration with elected officials across King County Collaborate with department Chiefs to ensure implementation of organizational strategy is done with fidelity and centered on the needs of people experiencing homelessness Support in the unification of the team and related stakeholders to drive towards the organizational vision Support the organizational strategic planning process Design and lead the solidification of core internal leadership bodies and communication practices to support the alignment of goals within the program Department; Create continuous feedback loops with internal stakeholder groups to inform community engagement, partnership/resourcing needs and intergovernmental affairs Model a customer-centric work style through leadership and personal accountability towards inclusive practices Ensure organizational capacity is aligned to organizational need to promote the execution of short term and long-term goals Support the oversight of the day-to-day operations of all agency teams with a focus on ensuring the organization is on-track to meet long term goals, while balancing short term (especially emergency) needs Identify additional resourcing to support agency operation, as required Take action on behalf of executive leadership, when leadership is at capacity or unavailable Proactively engage with senior leaders to keep a pulse on organization-wide workstreams with a focus on areas on areas with priority vacancies and/or projects Provide support to organizational leadership as a strategic thought-partner Support supervisors one-on-one on an as-needed basis, cross-organizationally

Community Engagement, Partnerships and Intergovernmental Affairs (20%) Serve as a core external ambassador of the Regional Authority, in support of the CEO and/or in their absence Develop and maintain partnerships with community-based organizations, potential resourcing partners and other government agencies to support strong engagement and create opportunities for collaboration Prepare and/or provide relevant updates to key partners in townhalls, board meetings, council sessions, or related engagement and/or oversight structures

Minimum Requirements

10+ years of related work experience in research and research administration 10+ years of experience with quantitative and qualitative research methods with a focus on monitoring, evaluation, and continuous quality improvement and organizational learning Experience acting as a principle investigator or senior researcher on behalf of government agencies (preference for HUD, DOL, HHS, or ACF or other agencies of similar mission and population focus) High proficiency using multiple types of analytic tools (e.g. NVivo, Dedoose, SPSS, STATA) Demonstrated understanding of community engagement and organizing principles Demonstrated understanding of designing programs or strategies for large jurisdictions with complex variation Experience managing budgets of $5M+ Clear experience centering equity and justice approaches in complex government operations with demonstrable results Demonstrated success managing complex stakeholder relationships across multiple jurisdictions A track record of success of leadership of teams (10+) Demonstrated ability to work across systems in pursuit of the goal ending homelessness Additional Requirements Ability to undertake routine travel around the region in order to meet with key stakeholders. Experience working across government agencies (preference for both local and federal experience) and related structures/governing bodies A track record of success in operations, partnership and/or board management Experience designing and operating programs and conducting data-driven continuous improvement processes Superior oral and written communication skills Experience managing large teams; a commitment to differentiating management to support success, growth and development of a diverse workforce Exceptional planning, organizing, and prioritizing skills in order to manage a diverse workload, multiple demands, and deadline sensitive projects A high level of customer service orientation and attention to detail Ability to provide and accept feedback Ability to work in and across several communication platforms, including social networks and cloud-based systems Strong attention to detail, accuracy, timeliness

VACCINATION MANDATE

RHA is subject to the King County requirement that all county contractors and volunteers working onsite (Workers) at Executive branch agencies (Agency/Agencies) be fully vaccinated against COVID-19. If you are the successful candidate for a position, RHA will send you a conditional offer letter. As a condition of employment, prior to a final offer of employment, you will be required to: submit proof of vaccination, or have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).

EEO STATEMENT

The Regional Authority is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on the basis of race, creed, religion, color, national origin, age, alienage or citizenship status, ancestry, nationality, national origin, marital or domestic partnership or civil union status, familial status, sex, pregnancy, gender identity, or any other characteristic protected by federal, state or local law. In addition, The Regional Authority will provide reasonable accommodations for qualified individuals with disabilities.

Job Type: Full-time

Pay: $120,000.00 - $200,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
RHA is subject to the King County requirement that all county contractors and volunteers working onsite (Workers) at Executive branch agencies (Agency/Agencies) be fully vaccinated against COVID-19.

Work Location: One location

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