The MassHealth Office of Behavioral Health is seeking an experienced professional for the role of Child and Family Coordinator. The selected candidate will work for the Office of Behavioral Health within the Child and Family team to ensure that all project planning and associated administrative tasks are managed efficiently. The Child and Family Team Coordinator will support the ongoing organizational, planning, and administrative needs of the unit.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

Primary responsibility for coordinating, planning, and organizing completion activities associated with the following:

• Scheduling and agenda keeping for Level of Care (LOC) and Managed Care Meetings arranged through the unit.
• Coordination of contracts and collaboration with behavioral health providers as assigned by management.

• Ongoing maintenance and updating of rate review and Independent Service Agreement (ISA) schedules.
• Developing GANTT Charts and spreadsheets for the ongoing management of projects and tracking of adherence to timeliness standards.
• Notetaking and follow-up for meetings that cannot be attended by managers or staff within the unit.
• PowerPoint and Spreadsheet development for meetings and presentations.
• Outreach to stakeholders whereby directed by management.

• Participation in and organization of procurement projects.
• Running of routine reports using the Massachusetts Behavioral Health Access System “MABHA” and other behavioral health indicator dashboards.
• Tracking completion of unit deliverables.
• Outgoing communication with collaborators and work partners.
• Participation in community meetings as directed.
• Management and resolution of Child and Adolescent Needs and Strength assessment “CANS” tickets.
• Participation and facilitation of CANS workgroups and policy and program planning meetings.
• Facilitation and coordination of meetings as assigned by management.

Preferred Qualifications:

• Microsoft Office Proficient (Teams, Outlook, Word, Excel, Access and PowerPoint)
• Knowledge of virtual meeting platforms to host, facilitate, and support meeting participants.
• Strong written and oral communication skills.
• Strong problem-solving skills, time management skills and organizational skills.

TO APPLY:

Please upload both Resume and Cover Letter for this position when applying. First consideration will be given to those applicants that apply within the first 14 days.

About MASSHEALTH:

To improve the health outcomes of our diverse members and their families by providing access to integrated health care services that promote sustainable & equitable health, well-being, independence and quality of life.

For more information about our agency and programs please visit: www.mass.gov/masshealth

Pre-Offer Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form

For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #2.